The Resiliency Center is designed to foster wellness and resilience for all employees within University of Utah Health. The Resiliency Center serves as a hub for coordinating and expanding innovative programming while also housing resources essential to professional fulfillment. We aim to promote personal resilience, reduce individual burden and create an optimal work environment.

  • Our vision: Faculty and staff passionate about and energized by work.
  • Our mission: Promote faculty and staff wellness through advocacy, collaboration and innovative programming focused on individual and system resilience.

Self-Assessment

If you think you may be suffering from burnout, anxiety, depression, or other disorders, there are a number of screenings that will help you identify whether you may benefit from health services.

If you have questions or would like to follow up with someone after completing the screenings, please contact the Resiliency Center at resiliencycenter@hsc.utah.edu or 801-213-3403 or Employee Assistance Program at 801-587-8319 or 800-926-9619.

Programs & Groups

Employee Assistance Program (EAP)

EAP is a confidential and free counseling service for employees, their dependents, and other family members residing in the employee’s household. EAP provides assessment, counseling and/ or referral for a variety of personal and work-related concerns. EAP can also provide advice and referral related to financial or legal difficulties and senior care assistance.

EAP is offered at multiple locations within the Salt Lake Valley, including at the Resiliency Center.

Please call 801-587-8319 or 800-926-9619 for more information or to schedule an appointment. 

Peer Support Program

The Peer Support Program provides institutional-level support to University of Utah Health (U of U Health) employees during, or after adverse clinical events and other stressful situations like malpractice litigation. The Peer Support Program consists of a diverse network of U of U Health professionals who are trained as Peer Supporters.

The Peer Support Program is activated via contacting Dr. Megan Call directly at megan.call@hsc.utah.edu or the Resiliency Center at resiliencycenter@hsc.utah.edu or 801-213-3403.

Once the program is activated, a Peer Supporter reaches out to you to talk via phone or in-person. These conversations are private and confidential. They are designed to be helpful but are not a substitute for mental health services.

If you are concerned about yourself or your colleague, please contact the Peer Support Program.

Peer Support Volunteer

Please contact the Resiliency Center if you are interested in being a Peer Support Volunteer or if you would like to nominate a colleague to volunteer. Peer supporters are individuals who:

  1. excel in listening and communication and
  2. others tend to look up to and seek out for support.

Resilience Consultations

Resilience consultations are available to all University of Utah Health employees and are conducted by Dr. Megan Call, a licensed psychologist. These consultations are designed to provide support, motivation and direction in addressing various aspects of work-life integration.

They can vary in structure and function, including receiving support and referral to EAP or psychotherapy, learning about mindfulness techniques, identifying resources to enhance personal resilience, or exploring how to better advocate for yourself and your team.

For more information, contact the Resiliency Center at resiliencycenter@hsc.utah.edu or 801-213-3403.

Debriefings & Group Support

The Resiliency Center formed a Crisis Response Working Group in November of 2017. The purpose of this group is to design a support protocol for adverse events and provide evidence-based support guidelines to departments for smaller critical events that can be managed as they arise. More information on debriefings and group support will be available soon.

Other Local & National Resources

  • In immediate crisis: Call 911, go to your nearest emergency department
  • National Suicide Hotline: 800-273-8255
  • University of Utah Emergency Department: 801-581-2291
  • University Neuropsychiatric Institute: Crisis Line (urgent) 801-587-3000; Warm Line (non-urgent) 801-587-1055
  • University of Utah Spiritual Care Team 801-213-2484
  • Utah Recovery Assistance Program (URAP): 801-530-6106 or https://dopl.utah.gov/programs/urap/index.html

Program Menu

The Resiliency Center can customize our services to meet the needs of your group. Some examples from our menu of options include: presentations on burnout, mini-workshops on resilience and mindfulness, facilitation of focus groups, and all-day retreats.

Contact us at resiliencycenter@hsc.utah.edu or 801-213-3403 to discuss your ideas.

Communication Skills

Utah Advanced Communication Training (UACT)

This hands-on, interactive, and practical workshop aims to expand the communication skills of health care professionals. Topics covered include: techniques for quickly building trust, delivering bad news, disclosing errors and conflict de-escalation. 

  • Empathy Training: Coming in 2018
  • Motivational Interviewing Training: Coming in 2018

Mindfulness

Mindfulness is awareness with openness, flexibility, curiosity and kindness. The Resiliency Center offers a variety of ways to learn and engage in mindfulness.

Mindfulness Drop-In Sessions

Please refer to our event calendar or Pulse for more information on our current drop-in sessions.

Mindfulness-Based Stress Reduction (MSBR)

MBSR is an intensive training in developing mindful awareness and accessing our innate capacity for health, healing, and growth. Our next MBSR class will be offered to University of Utah Health employees in January 2018. Visit Pulse for more information about the class and registration.

Wellness Champions

Wellness Champions across departments & divisions of University of Utah Health act as change agents by identifying needs within their group. They are assisted in implementing a practical and evidence-based intervention to improve health and wellness, while measuring the outcome of their efforts.

Participants in the Wellness Champions program include faculty and staff from all over University of Utah Health with an emphasis on enhancing personal resilience, improving efficiency of practice, and further establishing a culture of wellness.

Faculty & Staff

Amy Locke, MD
Co-Director, Resiliency Center
Associate Professor
Department of Family & Preventative Medicine
amy.locke@hsc.utah.edu

Ellen Morrow, MD
Co-Director, Resiliency Center
Assistant Professor
Department of Surgery
ellen.morrow@hsc.utah.edu

Megan Call, PhD
Associate Director, Resiliency Center
Licensed Psychologist
megan.call@hsc.utah.edu

Whitney Werner
Program Manager, Resiliency Center
whitney.werner@utah.edu
801-213-3403

Ben Farmer, LMFT
Clinical Supervisor, Employee Assistance Program
801-587-8319 or 800-926-9619