| Phone Number | Clinical Office Address |
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Specialties
Bio
As a General Internist, Rachel Hess, MD, MS, provides primary care for adults. She has a special interest in women's health, particularly mid-life women's health. She is board certified in Internal Medicine. Her research focuses on understanding and improving patient-centered outcomes, such as health-related quality of life. She directs the Univeristy of Utah's Health System Innovation and Research Program.
Board Certification and Academic Information
| Academic Departments | Population Health Sciences - Professor Internal Medicine - Professor |
| Academic Divisions | General Internal Medicine Health System Innovation and Research |
| Board Certification | American Board of Internal Medicine (Internal Medicine) |
Patient Ratings
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
UofU Patient August 24, 2016
Rachel spent a long time with me. She listened to my issues. I felt she took me seriously. She was very sympathetic.
UofU Patient June 28, 2016Very open and understanding physician
UofU Patient June 27, 2016Dr. Hess is wonderful! Quick, concise, professional, and friendly while being thorough and relateable throughout the entire appointment.
UofU Patient June 05, 2016I LOVE Dr. Hess and have already recommended her to a friend.
UofU Patient June 03, 2016very impressed with Dr. Hess! She was personable and compassionate!
UofU Patient May 04, 2016All positive, seems she has time and is not on a next patient clock.
UofU Patient March 16, 2016I went in for a physical. She never tested for my colestoral. She seemed rushed and not interested. I did feel like she even looked at my file. This was the second time this happen. The previous appointment was the same. Lake of interest.
UofU Patient February 15, 2016All excellent. Wonderful clinic and doctor.
UofU Patient February 10, 2016Dr. Hess is one of my favorite physicians she is always genuinely concerned for her patients well being. On this visit she made a point to ask about all of the over the counter meds I was taking concerned that they may have spiked by BP. She takes her time goes over all details of her analysis of the problem & a solution/remedy. She is GREAT!
UofU Patient February 05, 2016Dr Hess is very competent and intelligent with kind concern for her patients. I am very pleased to be able to have her as my Dr.
UofU Patient January 29, 2016I like that I don't feel rushed with Dr. Hess and all of my concerns are thoroughly addressed.
UofU Patient January 07, 2016Dr. Hess is wonderful. I love her approach to patient care and medicine and she always makes me feel as though she's put the utmost thought into her care plan for me. She always takes the time to listen to whatever is going on and is an excellent doctor.
UofU Patient October 21, 2015What a great provider. I do like her no-nonsense approach, only doing tests that are needed and relevant, and she actually looks away from the computer and listens to what one is saying. First doctor ever who has done a full auscultation of heart and lungs
UofU Patient October 05, 2015My visit with Dr. Hess was very informative. She took as much time as I needed to fully understand answers to my questions, and she made sure all of my questions were answered. I am very happy that Dr. Hess is my physician!
UofU Patient July 25, 2015It would always be nice to have more time.
UofU Patient June 12, 2015I appreciate the provider's clear interest and engagement with me as a whole person. Also her respect for my own participation as a partner in my own assessment/treatment.
UofU Patient May 08, 2015Dr. Rachel Hess, the Internal Medicine Clinic and the nurses and assistants are all incredible. Top quality every visit!
UofU Patient May 01, 2015Love Dr. Hess! I have & will continue to recommend her to others. She has a great bedside manner she shares all facts, options, is straight to the point, allows you to decide & ask questions regarding outcome. A Very informative, honest, positive manner in the way she conveys not necessarily the easiest information to share with one, that I wish more Doctors would adapt!!! So thank you much Dr. Hess!
UofU Patient April 27, 2015Although Dr. Hess seems fine, I would not recommend simply because of her schedule in Utah. Even though there is a team of Dr's at Madsen, patients like to see their own doctors. I left with more questions than answers and have wondered if I should send an email to address those issues. Might be my fault, might be hers. She did ask several times what my concerns were and had a great bedside manner, but never went over my initial patient's sheet with me where all of my concerns are written down. I guess I should have asked to go down the sheet so things weren't missed.
UofU Patient April 23, 2015Dr. Hess is wonderful. She takes the time to ask about all aspects of life. Have already recommended her to several friends and family.
UofU Patient March 16, 2015Dr. Hess is fantastic. Caring and sensitive to all my needs and concerns.
UofU Patient March 07, 2015Rachel Hess, MD saved my life. I was deeply depressed and within a few weeks brought me back. She is currently working with me on another special issue and I am fully confident that I will be helped!
UofU Patient January 21, 2015Highly recommend Dr. Hess, she is wonderful!
UofU Patient December 24, 2014I've gone through many doctors without enough time to develop a long-standing relationship, because of moving, insurance changes, etc... and sadly the same is true with Dr. Hess, who is not "in network" with the insurance my employer is forcing me to switch to in January, but of all the doctor's I've seen and communicated with, she is my favorite. She's very forthright, but kind, calming, and seems to care and see me as a person, not an object. I will miss her.
UofU Patient December 10, 2014Dr. Hess was kind, respectful and helpful. She answered all my questions with good, practical advice.
UofU Patient December 04, 2014Very friendly
UofU Patient November 07, 2014I enjoyed meeting Dr. Hess and feel confident in her care.
UofU Patient October 23, 2014she was recommended to me and I see why, absolutely love Dr. Hess, she was amazing. I have already told family and friends to see her.
UofU Patient August 25, 2014Dr. Hess is a doctor that all healthcare providers should be, or at least strive to be! Love her she is a Doctor I would highly recommend.
UofU Patient August 15, 2014Dr. Hess was very personable and I immediatly felt comfortable with her. She had a good sense of humor also.
UofU Patient August 11, 2014Dr. Hess is a new provider for me. She is excellent and I trust her completely. She is knowledgeable and honest in answering questions. I hope she stays at the U, as I have had 4 different doctors (aprn's) in the past 7 years. I want to stick with Dr. Hess, as I am now aging (68 yo).
UofU Patient July 25, 2014Some of the information she put in my chart was not accurate based on what I said and wrote in my patient history.
Patient Comments
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.