Debra J. Mercy, APRN

UofU Patient March 22, 2022
FARMINGTON HEALTH CENTER

I was seen by Debra Mercy. It was the worst patient health provider experience I have ever had. I have never been treated in any customer type interaction as badly as Debra treated me and those accompanying me. She never even introduced herself or asked if I was the patient she was to be meeting with. She was more concerned about proper mask wearing than my health care needs. At one point she was so rude she asked "why are you even here?". She refused to answer questions and gave condescending and disrespectful responses. It appeared that she never cared about my needs. While trying to communicate with her she was texting other people. She should not be in a patient service position. Her bed side manner was so deplorable. I will not return to this location again. If I could give a poorer score I would. It would have been better for me to not have even made the appointment. I waisted time and money and was extremely frustrated and disappointed.

UofU Patient March 18, 2022
SUGAR HOUSE HEALTH CENTER

This provider was very rude. I have never in my life been treated this way by a medical professional. She rolled her eyes when I asked a clarifying question it was bad. I would leave the U if she was to continue to be a part of my health care team. Zero stars for me

UofU Patient March 16, 2022
SUGAR HOUSE HEALTH CENTER

Very rude and in a bad mood never in my life have I been treated the way I was treated by Debra

UofU Patient February 26, 2022
FARMINGTON HEALTH CENTER

Provider was very rude I really didn't want to continue with the conversation.

UofU Patient February 12, 2022
SUGAR HOUSE HEALTH CENTER

Good

UofU Patient February 05, 2022
FARMINGTON HEALTH CENTER

Debra is excellent and I enjoy our discussion. Personnel.

UofU Patient February 05, 2022
FARMINGTON HEALTH CENTER

Good

UofU Patient January 17, 2022
SUGAR HOUSE HEALTH CENTER

Her assistant was healpful

UofU Patient January 16, 2022
FARMINGTON HEALTH CENTER

I've never been charged money to be treated so badly.

UofU Patient January 12, 2022
SUGAR HOUSE HEALTH CENTER

Impressed with the Dr.

UofU Patient January 02, 2022
FARMINGTON HEALTH CENTER

You have the best of the best!

UofU Patient December 12, 2021
FARMINGTON HEALTH CENTER

No bed side manner at all. Very rude would never recommend to any not even my worst enemy. Never treated so poorly. Would never go back. Will have regular doctor find another doctor to refer me to.

UofU Patient December 11, 2021
SUGAR HOUSE HEALTH CENTER

Feels she doesn't take time to know your chart. She ask questions and when I would answer the best I can she said "I don't know why you are making this so difficult". Then I try again she said "it don't matter forget it". This was the second face to face with her and it was not quite as bad the first time. But this is the first time I ever felt like I didn't know anything and like I was not important or even cared about from a University of Utah Dr.

UofU Patient November 30, 2021
SUGAR HOUSE HEALTH CENTER

She showed me how the cpap masks had been updated and all the many choices now available

UofU Patient November 26, 2021
SUGAR HOUSE HEALTH CENTER

Did not enjoy any and left feeling angry

UofU Patient November 20, 2021
FARMINGTON HEALTH CENTER

She was very rude. She asked me why I was wasting my time waiting 15 years to get treatment. She was very condescending.

UofU Patient October 31, 2021
FARMINGTON HEALTH CENTER

She is amazing Thorough and caringVery personable

UofU Patient October 31, 2021
FARMINGTON HEALTH CENTER

Great communicator and very nice.

UofU Patient October 24, 2021
FARMINGTON HEALTH CENTER

I wish I had these recent visits two years ago, I feel a lot more confident I know how to take better care of myself with this chronic condition and when/who I should ask for help.

UofU Patient October 24, 2021
SUGAR HOUSE HEALTH CENTER

Deb Mercy Is fantastic! Explained my condition well and the therapy changed my life for the better. Thank you!

UofU Patient October 11, 2021
SUGAR HOUSE HEALTH CENTER

It was an excellent visit.

UofU Patient October 05, 2021
FARMINGTON HEALTH CENTER

Debra Mercy was excellent! Listened patiently and genuine concerned with about reason for visit.

UofU Patient September 18, 2021
FARMINGTON HEALTH CENTER

I have always been treated like a favored member of a large family. I know that everyone is working to insure that I am given the best treatments.

UofU Patient September 02, 2021
FARMINGTON HEALTH CENTER

Recommending the provider again is attached to the scheduling issue.

UofU Patient August 04, 2021
FARMINGTON HEALTH CENTER

Debra Mercy is outstanding!! She treats me like I am part of her family. Very concerned with my health and what she can do to make it better. I never feel like I am a number. I can't say enough about how good Debra Mercy is. I am very, very happy that she is my healthcare provider.

UofU Patient July 23, 2021
SUGAR HOUSE HEALTH CENTER

This was my first time seeing Debra Mercy - she was absolutely fabulous - thorough and thoughtful and proactively explained things to me. I will recommend her to others!

UofU Patient July 11, 2021
SUGAR HOUSE HEALTH CENTER

She was very kind !!!!! Listened to my concerns!!!! I learned some new things !!!!!!

UofU Patient July 10, 2021
FARMINGTON HEALTH CENTER

Like I said earlier, she covered everything and asked questions and formulated plans (with me) that I wasn't even aware there was help for.

UofU Patient June 13, 2021
FARMINGTON HEALTH CENTER

Mercy did not take any responsibility, wanted to push any future efforts onto a regular MD. she should be my spokesman as she is my UofU primary contact

UofU Patient June 13, 2021
FARMINGTON HEALTH CENTER

I am a healthcare provider myself. To be honest, she was kind of condescending. That's not necessary, regardless of patient health literacy.

UofU Patient June 06, 2021
FARMINGTON HEALTH CENTER

made appointment for my sister to see my doctor

UofU Patient June 01, 2021
FARMINGTON HEALTH CENTER

ok

UofU Patient May 31, 2021
FARMINGTON HEALTH CENTER

very good

UofU Patient May 15, 2021
FARMINGTON HEALTH CENTER

a great listener and communicator

UofU Patient April 19, 2021
FARMINGTON HEALTH CENTER

she at first seemed angry then became friendly

UofU Patient April 19, 2021
FARMINGTON HEALTH CENTER

The provider was rude, unprofessional, and unhelpful.

UofU Patient April 18, 2021
FARMINGTON HEALTH CENTER

Debra Mercy was very good again. My experiences with her have always been positive.

UofU Patient April 10, 2021
FARMINGTON HEALTH CENTER

Provider showed no interest at all in my concerns, and totally blow off my questions. I felt like it was complete waste of time and the provider would rather be somewhere else.

UofU Patient March 04, 2021
FARMINGTON HEALTH CENTER

This was my first visit with Debra Mercy and she went above and beyond. we spent 48 minutes on the virtual appointment and she was not only completely aware of my long hauler issues, but was compassionate for what I was going through.

UofU Patient February 28, 2021
FARMINGTON HEALTH CENTER

My caregiver was empowering... she gave me control over my treatment with her best recommendations that were focused on me and my own circumstances.

UofU Patient February 21, 2021
FARMINGTON HEALTH CENTER

My interaction with Debra left me feeling like she listened and truly cared about me as a patient and a person. She gently gave opinions and advice while making me feel like an active participant in my care.

UofU Patient February 17, 2021
FARMINGTON HEALTH CENTER

Mercy was very, very good. she was way above a 5 rating. She was knowledgeable and explained and showed my cat-scan results clearly. She was personable and made both the virtual appointment and this in person appointment positive, comfortable and informative. if I was to have like issues in the future, I would absolutely comeback to her.

UofU Patient February 17, 2021
FARMINGTON HEALTH CENTER

She was great. I expected nothing less from a UofU provider.

UofU Patient February 06, 2021
FARMINGTON HEALTH CENTER

she was very rude and angry because I was having problems with the CPAP She offered no help just told us to return it. I was shocked how she treated me

UofU Patient February 05, 2021
FARMINGTON HEALTH CENTER

Debra Mercy was excellent. Very personnel and explained the C-Scan and was positive on the direction we needed to go and what tests we needed to have done. Very impressed.

UofU Patient January 12, 2021
FARMINGTON HEALTH CENTER

great to work with...

UofU Patient January 09, 2021
FARMINGTON HEALTH CENTER

She was snippety with me when I tried to tell her how hard it was to breathe with my mask when out shopping. She treated me luke a anti masker which I'm not.

UofU Patient December 28, 2020
FARMINGTON HEALTH CENTER

the doctor was very short with me.

UofU Patient December 27, 2020
FARMINGTON HEALTH CENTER

would like to see a different pulmanolgist...felt she didn't listen to me etc.

UofU Patient December 25, 2020
FARMINGTON HEALTH CENTER

D Mercy is awesome!!!! I really appreciate her knowledge and caring so much!