Specialties
Patient Rating
Patients consistently describe the clinician as knowledgeable, professional, and compassionate with a strong bedside manner. Reviewers praise clear, patient explanations and thorough, unhurried consultations that answer questions and set expectations. Many also note attentive follow-up guidance and a positive, reassuring demeanor that made them and their families feel comfortable and well cared for.
Generated via Patient Reviews
The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers. The scale on which responses are measured is 1 to 5 with 5 being the best score.
Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.
Friendly and very knowledgeable!!! Made me comfortable as a patient and explained everything in detail.
she was great and very nice
I feel that Cindy is passionate about her job and was very caring & thorough with my care. She was very knowledgeable and gentle plus letting me know I was doing great. I loved her positive energy, knowledge and patient care. I was very fortunate to have met & worked with her and her healing hands. :)
I was surprised that she was praising my weight loss and improved complexion/color-appearance.
Our experience was very good; it was very pleasant, the service was excellent, and all our doubts were answered. [TRANSLATED]
I did not got the treatmen i want it. But they were strait forwar. Why i can't get the treatment i want it.
Cindy was very Professional and knowledgeable . I feel blessed to be under her care.
Tracey and I always appreciate our visits her. She is always so thoughtful and thorough. She makes us feel like we are her number one priority.
Cindy was very personable. She explained everything very well and answered all my questions. She was fantastic!
Very knowledgeable and helpful
Cindy Johanna Cruz was very knowledgeable and very Professional. I'm very grateful she is my Doctor.
Thank you so much for everything.
Very professional and caring.
She was very kind and explained the entire treatment very well. I was very satisfied. Thank you very much. [TRANSLATED]
She patiently listens and gives advise in an understandable manner.
very profesional
Exceptional consultation visit. Listened to concerns and answered in a way I could understand. I wasn't rushed at all. I had a lot of questions and she was patient and eager to answer each and every question and concern. I would definitely recommend Cindy!
She cares
Excellent at explaining.
Great at explaining everything and as great help to me and my family
Very caring and knowledgeable. Obviously loves what she does, and is excited to share her knowledge.
She is friendly and took time to answer my questions. I appreciate her positive attitude and gratitude for my upcoming donation in honor of my brother. I appreciate knowing what to expect. Thank you!!!!
She is so genuine and caring
Fantastic! Great at problem solving.
Cruz is SOOOO intelligent. She has a bedside manner that is informative and caring. Not only is she great at dictating the information to you, but can do it in a way everyone and every personality can understand it.
Very caring
Very smart, listens well
Cindy Johanna Cruz was very professional and explained everything to us. She explained the procedure to us and the after care.
She gave easy to understand instructions.
Top notch.
Very caring and thorough person. Positive attitude and manner.
Extremely very cordial, very kind and I felt very happy, thank you for your kindness. [TRANSLATED]
Explained things very well
Very kind and considerate in explaining things and answering my questions
I've met so many members of the donor team at the University of Utah that I tend to mix some of them up. Sorry! But, everyone I met personally and worked with over the phone has been wonderful. I felt very safe and well cared for throughout the entire process. My husband and I have had nothing but good to tell others about our experience with your team and the donor program. Than you!
She was the best! I would recommend her to everyone. Awesome. Pleasant knowledge made yoy feel welcome. Juat can't say enough nice about her .
Cindy has a very positive, cheerful attitude. Great bedside manner.
Fantastic human!!
Cindy is amazing, a true asset to the program and she has a terrific bedside manner with patients. It was a great experience and I am so grateful she brought Dr. Finnely over so I could say a personal thank you for changing my life for the better.
We had a wonderful experience at U of U. We were treated with respect. Everyone was knowledgeable and caring. My visit made me even more confident in the entire transplant process.
Excellent, very pleased.
She was friendly and very professional. Made feel at ease ,not stress.
The amount of conversation that We spoke to each other was very good. Thank you