Debra J. Mercy, APRN

Good

I always receive respect, and courtesy here. I am made to feel like I'm a human, and not a product.

The best experience I've had in years!

Debra Mercy was my care provider and she was excellent. She asked me multiple questions about my health as this was our first appointment. We discussed the care I was receiving as well as possible new treatments to try to feel better. She was very engaged.

Very good

Due to problems setting up a virtual connection my time with my "doctor" was significantly curtailed. This was vey frustrating given that I had waited four mo ths to see her. She made recommendations for treatment but I don't feel confident that she has an adequate grasp of my condition.

My first impression with Dr. Mercy was very good. She is very knowledgeable about all subject matter concerning the issues which brought me in for this visit. She is very thorough with exam and upcoming testing. I really appreciate the professionalism provided by Dr. Mercy as well as her staff.

Very impressed! The over all organization/function of this clinic. Best medical experience I have ever had. Thank you, to all, involved in my care.

I was not happy to have driven 40 minutes just to attend a virtual visit, but the provider was very helpful in addressing my concerns and helping me understand what I wanted to understand.

Welcoming, friendly. Listened to my Issues, helped with temporary solution to help while I wait for my in person appointment. very helpful.

This was the first time that I was informed about my problems and it seemed as though someone was going to help

Debra Mercy is very good. Personable responsive to any questions I have. Appreciate what she has done for me with this infection and pneumonia.

D Mercy answered several questions I had about my sleep apnea and heart failure. Very helpful.

I wish I could find a primary care doctor as great as Debra Mercy is. She is so personable and willing to help.

When you walk in the building you understand immediately that you have the entered professional establishment for your health care and you can see that they are fully staffed to address any situation that comes up

Great service

She did not like my answers , questioned those , k felt degraded by her , she wanted yes or now answers but no explanations

Very informative visit with Ms. Mercy. Wish more of the notes she took were available in My Health.

Deb is very good, but the Farmington facility isn't close to my house.

She should not try to justify my appointment by going through what seemed to be meaningless actions. Only act on what I was there to review.

Great

Great experience

Debra Mercy was so professional. Even though she was asked to provide me with a virtual visit in an extremely short amount of time, she reviewed my records, and then went over them with me and asked me what my concerns were. What an excellent care provider! I have been so depressed with the state of my health lately, and she and the rest of the pulmonology team previously mentioned have really helped to raise my spirits. Thank you so much!

I was seen by Debra Mercy. It was the worst patient health provider experience I have ever had. I have never been treated in any customer type interaction as badly as Debra treated me and those accompanying me. She never even introduced herself or asked if I was the patient she was to be meeting with. She was more concerned about proper mask wearing than my health care needs. At one point she was so rude she asked "why are you even here?". She refused to answer questions and gave condescending and disrespectful responses. It appeared that she never cared about my needs. While trying to communicate with her she was texting other people. She should not be in a patient service position. Her bed side manner was so deplorable. I will not return to this location again. If I could give a poorer score I would. It would have been better for me to not have even made the appointment. I waisted time and money and was extremely frustrated and disappointed.

This provider was very rude. I have never in my life been treated this way by a medical professional. She rolled her eyes when I asked a clarifying question it was bad. I would leave the U if she was to continue to be a part of my health care team. Zero stars for me

Very rude and in a bad mood never in my life have I been treated the way I was treated by Debra

Provider was very rude I really didn't want to continue with the conversation.

Good

Debra is excellent and I enjoy our discussion. Personnel.

Good

Her assistant was healpful

I've never been charged money to be treated so badly.

Impressed with the Dr.

You have the best of the best!

No bed side manner at all. Very rude would never recommend to any not even my worst enemy. Never treated so poorly. Would never go back. Will have regular doctor find another doctor to refer me to.

Feels she doesn't take time to know your chart. She ask questions and when I would answer the best I can she said "I don't know why you are making this so difficult". Then I try again she said "it don't matter forget it". This was the second face to face with her and it was not quite as bad the first time. But this is the first time I ever felt like I didn't know anything and like I was not important or even cared about from a University of Utah Dr.

She showed me how the cpap masks had been updated and all the many choices now available

Did not enjoy any and left feeling angry

She was very rude. She asked me why I was wasting my time waiting 15 years to get treatment. She was very condescending.

She is amazing Thorough and caringVery personable

Great communicator and very nice.

Deb Mercy Is fantastic! Explained my condition well and the therapy changed my life for the better. Thank you!

I wish I had these recent visits two years ago, I feel a lot more confident I know how to take better care of myself with this chronic condition and when/who I should ask for help.

It was an excellent visit.

Debra Mercy was excellent! Listened patiently and genuine concerned with about reason for visit.

I have always been treated like a favored member of a large family. I know that everyone is working to insure that I am given the best treatments.

Recommending the provider again is attached to the scheduling issue.