Specialties
Board Certification
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AANP Family Nurse Practitioner
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Patient Rating
Patients consistently describe Frances Johnson as attentive, empathetic, and nonjudgmental, saying she listens carefully and remembers details from past visits. She explains diagnoses and treatment options clearly, includes patients in decision-making, and coordinates referrals and timely follow-up. Many report her bedside manner as compassionate and supportive, and say she helps them feel empowered and confident about their health.
Generated via Patient Reviews
The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers. The scale on which responses are measured is 1 to 5 with 5 being the best score.
Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.
Education history
| Undergraduate | Nursing - Westminster College, School of Nursing and Health Sciences | BSN |
|---|---|---|
| Professional Nursing | Nursing - Westminster College, School of Nursing and Health Sciences | M.S.N. |
| Doctoral Training | Nursing - University of Utah College of Nursing | DNP |
Wonderful. She is fantastic.
I have been a patient of Frances for years now and love how she remembers me and ask questions about me and my family. She is always willing to listen to any of my questions and keep me involved as an active member in my healthcare decisions.
She has over the years taken very good care of me. We've had lots of conversations about menopause and hormones and she has been understanding and helpful
I already mentioned this but she is fantastic. I've seen Frances for several years and have absolute trust in her professionalism and expertise. She's also very personable. Strange to say of a medical check-up, but I always enjoy meeting with her.
This is one of the best Primary Care visits I've ever had at the University of Utah. Dr Johnson was incredibly kind and make sure I understood all the details.
Very caring, competent, professional.
Frances Johnson is consistently an amazing provider! She takes the time to ask about my family, work, life in general, and remembers updates! She has given me time to cry and celebrate in her office. She cares about the whole person, and it shows in every interaction! The U is better for having providers and educators like her!
She is amazing
Wonderful, caring, knowledgeable, intelligent person
Caring and comprehensive.
I had a recent, initial appointment with Frances M Johnson, APRN. She and her associates were prompt, professional and kind. I was treated with respect. I am encouraged by the nature of the visit, and I am pleased I will be able to have Ms Johnson as my primary care provider.
I LOVE Fran! She is empathetic and really listens to your concerns.
The best care I've ever received. I trust Fran and she's helped me change my life!
Thank you Doctor you are the best. I appreciate everthing you do and I trust you with my Healthcare and life.
THE BEST!
I really appreciated Dr. Johnson fitting us into her busy schedule so last minute and taking care of my baby. She's very kind & thoughtful. I'm grateful for the extensive care she provided. And reaching out to specialities when needed. The close loop communication between myself, her & the specialist made me very cared for as a patient. We received exceptional care!
Francis is the best provider I've ever had. She helped me navigate next steps after a serious car accident, surgery and in patient stay in a non UofU hospital in which although I got good care as an in patient, I was discharged with very few instructions. I spent a week trying to get answers and had to fight and advocate for myself with no resolution. At the end of my 30 minute appointment with Fran, I had answers, a plan, referrals for specialty care that I need, etc. all while Fran showed real compassion for me as a person. I can't recommend Francis Johnson enough!
Love her
Fran Johnson is the best provider I've ever had. She's warm, caring, listens carefully, and always shows that she cares about me as a human, not just one of many appointments she has that day. I refer everyone to her and if she ever leaves the U, I will follow her to her next practice.
Finding a doctor can be overwhelming, but rest assured that if you go to Doctor Johnson, you'll be in good hands. She wants you to be healthy and will help you get there. She'll get you on a great path!
Frances is great and always very responsive and helpful! Thanks!
I felt I was heard and listened to by Francis . . . She spent time with me . . . She was present . . . I really like her
One of my favorite things about Fran is she is always learning. I'll bring up a concern and she'll mention how it could be affected by something she recently learned about. She is never content with the amount of knowledge she has.
Fran is amazing. She listens to you and offers advice without judging. I try to refer as many people to her, even tho I just found out her "new patient" practice is closed!
very professional and very patient in responding to questions
She was kind, listen to everything I said, and answer all my questions, got me the help I need
My family and I love Frances. She's been amazing with my kids and always talks with them so they understand what's going on too. She's the best.
Very accommodating and also professional and caring. Thank you!
Great provider, truly cares for her patients!
Frances Johnson is a wonderful provider. She is patient, listens closely, and always helps find a solution to any problems in a supportive way.
Frances is great. She's helped me with every issue I've ever raised to her. I've been seeing her for probably 10+ years. Longitudinal care is outstanding.
I receive excellent care from Frances Johnson. It is a pleasure to see her for my annual check-ups and on those occassions when I have issues requiring attention. I never feel rushed, but things are always attended to in an efficient, timely and professional fashion. I never have to wait more than a minute or two past my appointment time to be seen. I feel like I am receiving excellent care.
Fran is the best! She truly listens, involves me in decision making, and genuinely makes me feel like she cares about my health and overall well being. I'm so lucky to have her as my PCP!
Listened carefully, acted proactively about my concerns,
What can I say. She is understanding, kind, knowledgeable, supportive, sincere, wonderful disposition and on and on. We love her.
Frances Johnson is knowledgeable, compassionate, and caring. She always takes the time to explain everything, listens attentively, and cares for the whole person. She's amazing at what she does and I'd recommend her to anyone!
NP Johnson continues to be the best provider I've ever had, and 2nd place is not even close. I look forward to our appointments and always feel safe and cared for. I cannot overstate how highly I think of her as a health care practitioner and as a person. I feel very fortunate to be one of her patients.
Francis is wonderful, totally engaging and focused on you as an individual. She has such an ease about her that you are absolutely at ease discussing your situation with her. Good luck getting on her schedule I'm not giving up my spot.
Fran is a fabulous provider. She has helped my adult children transition from a pediatrician to their own provider and they've felt empowered to prioritize their health. She listens, has options, and values the ideas of the patient. She is very knowledgable and has shown supportive care for a variety of health issues. I'd recommend her 100%.
Very caring and thorough and explaining things
Frances is a consummate professional. She always has great advice. She is very clear about her diagnosis but never judgy. Before I had health insurance I hadn't seen a doctor in 12 years. I feel lucky to have been paired with her.
Dr. Johnson was great. Happy to have her as my PCP. Efficient and friendly.
Frances Johnson is an outstanding and knowledgeable provider. She listens carefully and offers very helpful solutions respectfully. Frances is a wonderful provider that I recommend to friends and family often.
Our family loves F Johnson, she has taken the time to get to know us individually and wants to know how we're doing in all aspects of life. She listens attentively and responds to our concerns. She is quick to respond and obviously loves and cares for people.
Frances Johnson was very helpful in getting me and my wife antiviral prescriptions for flu.
Listens and answers questions. Very courteous and easy to connect with
Extremely knowledgeable, empathetic, provider. I would recommend her to anyone!
Dr Johnson takes the time to listen, asks relevent questions, and is concerned about both my mental and physical heath.
Fran is the most caring person you will meet.
Frances Johnson is an outstanding provider. She is knowledgeable, friendly, listens, and cares deeply.
From the time I walked in the Medical Assistant treated me with compassion and was very throrough . Shae and Dr Johnson were caring and professional. The whole treated me with kindness and understanding.
Friendly, caring, & helpful.
Despite her being very busy, with lots of patients to keep track of, she seems to remember me pretty well from appointment to appointment. She is efficient, but does not rush me. I trust her judgement in terms of care.
I love Fran. She is listens and cares.
She is an excellent provider who cares about her patients and listens. She is always on time & will work you in to her busy schedule
Frances was awesome and very attentive and thorough. She's the best!
Frances Johnson genuinely cares about me as a patient, my health, and general well-being. She's remarkably intelligent and compassionate; her ¿bedside manner¿ is uniquely sincere. Additionally, she is never shaming or lecturing in her discourse and guidance.
I adore working with F Johnson! She has been amazing in the care provided to me and my children. She always takes the time to see the whole person and not just the current issue. She genuinely cares and is supportive & honest. I hope I can continue to receive care from her for many years to come!
The fact that Fran is educating future NP's and will soon be the next clinic director at Madsen, is one of the few things that gives me hope about healthcare in this country.
Fran is the absolute best. I strongly recommend her.
Fran has been my primary care physician for 6 years. I never knew doctors cared treated their patients more than a check box until I met her. She has empowered me to understand my health and advocate for myself in other health care arenas. Because of Fran if my friends don't feel heard by their doctor's I help them find new doctors. I wish everyone could have a Fran.
Very Good Doctor
She's a very well-intentioned Doctor means means to really help you
Love Dr. Fran. She always makes me feel listened to and give me great advice, preventative or otherwise.
Kind, caring and knowledgeable
Professional and personable shows great patience
Frances is such a wonderful provider. I hope she's around for a long time!
Fran is great, and I'd recommend her to anyone. She listens, takes time to speak to you, and seems to genuinely care for your well-being. I've never been condescended by her, and she's always done her best to educate me and involve me in decisions about my care.
Fran is an amazing primary provider. She not only understands a variety of health issues, but she is supportive, empathetic, and professional. She has helped me address, treat, and change my overall health over the last few years and I feel grateful to have her lead my health care team.
Frances is always amazing. She is caring and friendly and so positive. You can definitely tell she cares for her patients.
Always friendly, professional and attentive to my needs.
Frances Johnson is incredible. As a gay man, I highly recommend other members of the LGBT+ community work with her office to receive the care and comfort they deserve.
Excellent provider
Frances Johnson is hands-down the best PCP I've ever had! My teenagers agree. She is caring, genuine, & invested. She takes the time to understand us. I never feel judged, rather I'm encouraged to be authentic by her authentic desire to help. She always explains the why behind her recommendations. She won't end the appointment until she knows that I am comfortable & satisfied. Thank you for being so very positive, encouraging, welcoming, & genuine with me & my family. The care you provide makes a difference! I remember leaving appointments with other providers feeling frustrated and discouraged; this has never been a problem with you. I always leave feeling like I can tackle my health issues and that I have the support to do so! During this last visit I was struggling with some emotional issues & you gave me the space & time to vent & offered resources. You care about my mental well-being as well as my physical. Thank you! I'm an RN & I want to be Frances when I grow up!
This was our first appointment with Dr. Johnson and it was excellent. She took the time to really understand, was empathetic but also clear and firm, and shared her knowledge in a way that was understandable. We'd had a negative experience with a different doctor at a different clinic and this was the complete opposite in every way. THANK YOU.
She is an amazing professional. Very kind and understands. Love her.
She made it so easy and comfortable when I needed to switch providers when my previous provider left the U.
Frances was very caring, reassuring, friendly and informative. She was easy to talk to and really listened to my concerns. I feel that I got great care from her.
Personable, professional, attentive and caring
Frances Johnson is an excellent care provider. She is attentive, helpful, and considerate. She works hard to help find the best solutions.
Frances Johnson is amazingly attentive, kind, and knowledgeable. Easily the best medical professional I have ever seen.
She was absolutely wonderful, so helpful and listened and really worked with me to help me with what I needed. I would recommend her to anyone.
Fantastic!!!!! Could not have been more involved and caring. Thank you!
Shes personable, caring, & knowledgeable . She responds quickly to labs & questions I sent her ! I would highly recommend her!
Fran is a wonderful professional. She and her team are always responsive and helpful. Very impressed!
Fran always takes the time to listen carefully and remembers details from past visits that make me feel she truly cares and is making sure to provide the best care possible.
Always so kind and listens to my needs. Explains and takes the time you need.
She is terrific. Very practical and helpful.
Frances creates an environment that puts me at ease and allows me to share my health concerns without hesitation. I know she cares about me as a person and my well-being. I trust that she will take my concerns seriously and that she'll have a treatment plan that will work. She includes me in the decision-making process which helps me feel heard.
I LOVE Fran!! She always listens to me and involves me in decision making. She responds to My Chart emails timely and takes that extra step to call and talk to me over the phone with lab results.
Fran has been my primary care provider for several years now and shes so thoughtful, compassionate, and caring. I am so happy I found her
Knowledgeable, thoughtful and professional medical advice.
Excellent practitioner!
Fran is the first PCP I've had that has made me care about my overall health. She listens to me and empowers me. Since having Fran as a doctor when I hear my friends talk about their doctors not listening to them I immediately tell them we need to find them a new doctor. I wish everyone had a Fran.
Frances Johnson is knowledgeable and kind. I have been very happy with the care I have received from her. She is good at listening to my concerns and helping to figure out the best path forward.
Fran is always willing to listen to my concerns before suggesting treatments. Then when she does have a suggestion, she is willing to hear how I feel about it before we (as a team) settle on a plan. I feel both guided AND supported by her.
Best doc Ive ever had!
She is very personable but professional. Shows genuine care and interest.
Fran is the absolute best provider I have ever worked with. She is very patient, compassionate, and thorough.
I find her to be thorough, competent and easy to deal with.
No issues at all. Absolutely amazing provider.
Frances is just the best. She listened to all of my concerns, was thorough in her explanations, and really went above and beyond for me. I feel so lucky to have found a provider like her.
Fran is the best primary care NP. if you're wanting to establish care wit someone, choose Fran. she is so efficient, kind, patient, and smart. i love her!
She is a great provider and very compassionate
She is very knowledge and professional, listens carefully, and includes me in decisions.
Dr. Johnson is fantastic! She's always kind and listens well, and never brushes off my concerns. She's also a fount of knowledge and has helped me manage some chronic health problems with compassion.
Really appreciated Fran taking my concerns seriously and following up on them, rather than dismissing them as its easy to do. Thanks Fran!
Fran is an attentive and caring provider who takes the time to listen to her patients.
She was excellent!
Frances is personable, respectful, and aware. I am very happy she is my provider and has helped me in a variety of ways.
Fran is the best provider I've worked with. She has never made inappropriate assumptions about my health based on my weight/BMI alone. I do not feel judged or dismissed by her, as I have by other providers in the past. By contrast, Fran is attentive, kind, thorough, and very inclusive. I hope to remain working with her as long as possible!
Francis is a fantastic caregiver and a trusted health care professional. I have recommended her to family members who are seeking healthcare treatment.
She's wonderful. Caring, thorough and patient.
Frances Johnson is the very best medical provider I have ever had. She has changed my faith in health care and the way I want to take care of my body.
Frances Johnson is the very best medical provider I have ever had. She has changed my faith in health care and the way I want to take care of my body.
Fran is the best. I've been seeing her for years. Her student assistants are usually great too
Fran is the best healthcare provider I have had. I recommend her to everyone.
I feel my doctor cares for my well being. She was even a little disappointed I didn't set up my colonoscopy that she had arranged for me. I have since scheduled that appointment.
She basically had the worst bedside manner I have ever experienced. She had no concern, just sent us to dermatologist, no explanation really, just cannot help you. Basically made my kid cry and put forth worst possible explanation in front of a child who is already nervous about her abrupt behavior. Didn't even Introduce her understudy, like she didn't exist. She should never be a pediatrician, barely adults. The level of Ignorance was at a new level for me.
I didn't know about the bloodwork options, but Dr. Johnson explained and ordered the most useful and informative tests for me!
All good
Even though this was my first appointment with Francis I felt like she really understood my concerns. I never felt rushed. Great first visit!
My care provider is limited by the medical political establishment, which I find deplorable.
A very good experience
Thank you NP Johnson for your excellent care.
It was my first time seeing Fran and I am so relieved to have found the perfect PCP. She was kind hearted, concerned about all my needs, and set me up for success with my health. The best care I've received in the 2 years I've been with the U, after many failed PCP's.
Dr. Johnson is great. She listens to my millions of concerns as a first time mom and is very patient and caring.
Mrs Johnson was amazing, she took time to explain my opinions and performed the proceeder with extreme caring and expertise.
I am very impressed with Fran Johnson - would highly recommend her if asked by someone needing a primary care physician.
Professional, attentive, pleasant, and efficient
Frances is always so thoughtful. She listens carefully and always offers empathy as well as insight. Very grateful to have her as a provider.
It was a good experience
All good
Ok
Always feel that Fran includes me in my care/planning, that's why I return
Dr. Johnson is always great to see. She welcomes you with a smile when she walks in. We have a great chat. She really takes the time to catch up on how I am doing and how I have been.
Dr Johnson is the best!
My provider listened to my concern, informed me about my choices and empowered me to make the best decision for my health.
Frances Johnson is a gem -- probably my favorite doctor. As usual, Frances remained empathetic, engaged, and responsive the whole time she was with me. I consider her the model of an excellent bedside manner. A welcome contrast to other physicians I've experienced in the U Health system, whose insensitivity sometimes has only made me feel more stressed and sick. Visits with Frances make me feel heard and cared for.
Fran was so great! She really laid out a ton of options, and made sure to suggest anything that could be helpful. Thank you so much - I'm very excited to start seeing her as my general doctor.
Excellent care as always from provider.
Fran is the absolute BEST! I love her competence and compassion while also making me feel like my treatment is my choice. She had a student with her during this visit - I'm confident that this student will be fantastic like Fran.
I have already referred several friends to Fran, because I know she will take great care of all my people like she takes care of me!
Fran Johnson is exceptional
Dr. Sanyer is terrific and has been for years.
Everyone was kind, attentive, patient with my questions, and knowledgeable.
Always thoughtful and helpful. Appreciate that she discusses care and decisions with me.
Terrific!
Fran is excellent when you are discussing concerns and thoughts of what to expect with an illness. She is very thorough which is nice.
Frances Johnson is a wonderful health provider. I've had appointments with her many times now and I always look forward to them. She is friendly and professional. She listens. She provides great feedback and counsel. She has helped me get referrals and treatments whenever they have been needed.
Fran is awesome. She makes me feel genuinely cared for. Not just another # on her schedule
Fran is the absolute best! She is a phenomenal advocate for her patients. She's honest while being caring and empathetic. She's made a massively positive impact on not just my health but my life. Thank you, Fran!
Frances is by far the best provider I've ever had. She's kind, she listens, and she's genuine.
Frances always listens to my concerns and takes them seriously. She's a fantastic medical provider and I feel super lucky to have her on my care team!
Frances Johnson was very professional and we had a good visit
Super provider!!
Frances is amazing. She truly cares about her patients and is easy to talk to.
Francis Johnson is a wonderful health provider.
This was my first time meeting Dr. Johnson. She was amazing! Explained the procedure and risks very well. I appreciated her thorough responses to my questions. She's down to earth and made me feel comfortable the whole time. I would highly recommend her!
Fran is always awesome! I transferred my care to her after hearing wonderful things and they weren't wrong! She is great and I always leave the appt feeling happy.
Fran is amazing! She deserves a raise. She deserves it all!
Fran I'd ALWAYS efficient, patient and accommodating. great Bedside manner and always listens to me very attentively!
I couldn't be more pleased with the care given by my provider.
frances listens and understands health concerns.
NP Johnson is very skilled and possesses the ability to align with her patients.
Provider was very thorough in exam, concerned, very pleasant, made me feel comfortable. Would highly recommend this provider to family and friends.
Francis is the best, I love coming to her. She always has my best intentions at heart and she's a funny and down to earth person. I've recommended her to multiple people
FRAN IS THE VERY BEST. She empowers her patients to trust their body and make educated decisions. I always feel safe talking to her and always walk away feeling like I'm on the right path and that I know what I need. I wish everyone had access to a PCP like Fran.
Frances Johnson is very caring and concerned about my health questions and health care options. she listens and gives me choices about my treatment. And when I decline or want to think about it further she accepts it without scolding or judgement. I have mentioned Frances Johnson's care and treatment to many others. She was recommended to me by Crystal Grover who went to Urgent care and I am vey happy.
My provider is rushed and uninterested in my health.
Fran Johnson is great. She cares. She shows compassion and a trustworthiness that allows for a great patient experience. Fran is so so great.
I really appreciated her listening to my concerns and especially for encouraging me to keep all my visits up to date. She was very easy to speak with, did not judge, and was informative. I also appreciate her understanding of my concerns over medication.
Fran listened to my concerns and answered all of my questions.
Always great experience with my PA
Frances johnson is very polite and professional and respectful
she never disappoints - wonderful service
Third visit with Fran, she's absolutely wonderful. I was referred to her by a friend and would happily provide referrals in the future.
I am so happy to have been assigned to Frances Johnson. She's been supportive and informative.
I continue to go to Frances for healthcare because she is kind, calm, smart. She listens and includes me in plan of care
Frances Johnson is a truly amazing healthcare provider. In past years I've come in with some significant personal health concerns and she has listened and helped me get the treatment I need. There was a time or two in the past when I had brought up similar concerns with other physicians (not here at the University hospital, in another state) and they were didn't really explore what I was talking to them about. I really feel grateful that Frances Johnson is my healthcare provider.
Frances is very professional and friendly. she fosters trust and concern right away.
Francis Johnson has by far and away been the most personable and caring health care provider I have ever had. I couldn't recommend her more.
Frances is wonderful!
Frances is always awesome! I've seen her twice and love her interactions, respect of the knowledge I have, and how she explains things to me based on my knowledge. she's great.
Francis Johnson always answers any of my questions, makes me feel like she has time for me.
Francis genuinely shows she cares and that means a lot. I would definitely recommend her to other people.
I would recommend Frances Johnson to anyone in this entire world! she is so amazing, caring, and great!
Fran is ALWAYS very thorough and shows great concern for my well being without being condescending or pushy. Ots like having a concerned qualified friend.
It was a very nice visit.
Frances is very caring and is very thorough in both her questions and her explanations.
such a great communicator!
great!
Frances Johnson is best care provider I have ever had.
Francis Johnson is without a doubt one of, if not the best, health care provider I have ever had.
NP Johnson is awesome. she is the best health care provider I have ever had.
love my care provider, she is genuine and she cares.
Good
Francis Johnson is as good as any MD who has been my primary care provider in the past. Knowledgable, Friendly, unhurried.
Frances is hands down the best!
She is a fantastic listener and always includes me in the decision making process. Smart and helpful!
frances always listens to my concerns, adresses them.and we work.together to accomplish the desired results
I had a good, brief, informative meeting with my provider. I wouldn't change anything about the meeting.
Dr. Johnson empathetically listened to me, validated my concerns, clearly reviewed my treatment options, and empowered me to make a decision about my treatment.
Dr. Johnson is amazing! Her communication is very clear, she's actively engaged and makes me feel like she cares about me as a patient and as a full human being. She listened thoughtfully to my concerns, proposed a few great solutions and left it up to me to choose the care I preferred. She also fielded all of my questions and expressed empathy for what I was going through. She is marvelous!
I would recommend Fran to anyone possible. She takes her time, makes sure shes covering all concerns. I haven't ever felt truly comfortable with a doc until I met Fran. I love coming to Madsen!
Fran was very thorough when explaining what could happen when getting my IUD placed. She answered all of my questions and was very reassuring when I mentioned I was concerned I would be in a lot of pain after. (I had a bad experience with another provider before) She was so sweet and calming
she showed concern and care for me. she was easy to talk to about stuff and was able to give suggestions on what I can to help myself.
had 5 concerns but was told just to pick 2
I feel very lucky to have Frances Johnson as my primary care physician. She has an extraordinarily sympathetic bedside manner and an impeccable ability to put together all the twists and turns of my health history. I always know Im in good hands when she sees me at Madsen.
My care provider, Frances, is probably the best I have ever had. She is knowledgeable and efficient and I moved to SLC from Boston which is hailed to be the best city for medical care! This is the first time I had a good primary care visit where everyone who was involved with my care, for this visit, knew what they were doing and work well together.
good practice procedures
Francis is the best!!! Not only do I see her, I now have all of my children and grandchildren coming to see her because I know she will take good care of everyone.
first visit with Frances was excellent. i appreciate her professionalism and time she spent with me addressing symptoms