(
out of
165
reviews
)
Specialties
Board Certification
|
National Commission on Certification of Physician Assistants
|
Patient Rating
4.7
/5
( out of
165 reviews
)
The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers. The scale on which responses are measured is 1 to 5 with 5 being the best score.
Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.
Board Certification and Academic Information
| Academic Departments |
Surgery
-Advanced Practice Clinician |
|---|---|
| Academic Divisions |
Urology
|
| Board Certification |
National Commission on Certification of Physician Assistants
|
Education history
| Undergraduate | Anthropology - University of Minnesota | B.A. |
|---|---|---|
| Undergraduate | Nursing - Inver Hills Community College | A.A. |
| Graduate Training | Physician Assistant - University of Utah- PA Program | M.P.A.S. |
Thank you so much for your help. [TRANSLATED]
I really appreciate how direct and knowledgeable Mary Kay O'Rouke explains and addresses my health issues. She is very thorough and has continued to guide me with methods and medications.
Very calming, and listens!
I was told to go to the emergency room if I had problems. I knew from what I was told that there would be problems but approaching then proactively was not an option.
Excellent clinician! Both personable and professional. Open to hearing your concerns and providing both the information and support needed to make treatment decisions. Stellar!
Dr Mary O'Rourke is kind and super helpful. She is the best example of how a doctor should be.
Emotive response to patient concerns was flat.
Knowledgeable, Professional, listened, extremely kind'went above and beyond to help me.
She is very knowledgeable and explained everything. She was happy to see me.
Dr. O'Rourke is very knowledgeable and excellent at explaining any issues so you understand the treatment plan
I would people that she a very good doctor
She is great.
Great visit.
Mary answered all of my questions. I was in and out in 15 minutes...perfect for a busy teacher.
Mary K was awesome, answered every question, great communicator, and cared!
She knows her business and does it well.
I am all treated well
She is so caring and a wonderful personality..
She was great, went over all the test results explained things very well answered my questions.
I love the fact that she listens to the patient, follows through with the exam needed, and responds with recommendations and possibilities if she does not know exactly what is wrong and helps with next steps to take to attempt resolve the health issue.
Dr Mary K O'Rourke is an amazing doctor. She is kind and listens and is willing to spend the time with you to make sure you understand what is going on.
Very helpful, Very professional, great doctor I would recommend to anyone.
I didn't feel listened to. My main concern was pain and that didn't get addressed at all
Very thorough and varing
She was very aware of my situation, and quickly assisted me in renewal of my order.
Professional, knowledgeable, and decisive
Mary was excellent and on top of it. She is friendly, and was respectful of me as a patient.
I would recommend Mary K O'Rourke PAC for her knowledge and expertise in her field! She treated me as a patient in helping me understand my medical needs and had me leaving the facility having fully understood what I needed to know and what had to take place to help me back to better health !
Dr O'Rourk was very kind and knowledgeable! Glad I chose her for the urology problem!
Mary is a very kind, caring and thorough care giver. She takes the time to listen to her patients and gives clear informed instructions.
She is caring and knowledgeable. She takes the time to listen to me and to explain everything thoroughly.
Very informative and answered all my questions!
Mary Kay O'Rourke was very professional and cares about my health.
Appointment could have been much better. The staff that I spoke to before my appointment, didn't update reasons for my appointment from kidney stones to utterly raging in continence, so Dr. was mad at me. I told her it wasn't my fault. Thus right at the beginning of talking to Dr./PA-C, it was going to be a bigger worst communication appointment than I had lost all sleep over the night before about getting really good help, answers, clarity, etc. I hope that our next appointment will go better as not to affend each other respectfully. Yes, I tried being patient with Dr. about having to shut up and listen so she/Dr. could get to next appointment. But that only gave me grave disappointment in our First time meeting appointment. I do not like contention, and I try to avoid it at all costs. I am obeying her treatment requests'. Giving it the best opportunity to help my outraging leaking incontinence problems.
Friendly and professional. Felt at ease with her.
She involves the patient in care decisions. Very helpful when it comes to providing facts and suggestions to assist decision making.
Knowledgeable, experienced, capable and relatable. I felt I was in good hands.
Excellent professional
I appreciate Mary OÕRourkeÕs non-nonsense way of interacting with me. I needed advice and assurance about how to stay on track with urinary health and she provided that.
Excellent practitioner. Knows her subject and good conversationalist. Felt very comfortable and felt she cared about me as a person, not just a patient.
Mary was great, very knowledgeable, very good listener. She gave Fred excellent care
She was very understanding when I was talking about
She's the one you want to entrust you care too!
Sometimes she is rather short with me and doesn't seem to really listen but makes a quick assumption instead. I get that time is precious in such a setting, but it doesn't take much longer to listen well.
Excellent care
She's very frank and informative but it seems as though my options aren't too much help in proceeding with my issues. It's almost as if I had no options or my choices weren't as important as mine. I just needed the support and suggestion as what the next step could be. Just felt I wasn't a priority and the decision was left on me for what to do next.
She made sure that I understood what she was telling me. She was very straightforward about what I needed to do.
Awesome PA in helping me navigate the complexities of my issues.
Awesome provider
She listened to me intently and didn't make me feel rushed. I also really appreciated her thoroughness in her explanations.
Extremely competent, a very nice experience.
She is a great person and pa
I have enjoyed working with Mary K O'Rourke for the past four years.
Muy atenta y no quizo dicider sin consultar con mi doctor Hamilton. Gracias
Incredible experience! She listened to all my concerns and treated me with respect. She spent a ton of time with me. I Highly recommend her
She was very upbeat an caring
Mary K O'Rourke, PAC is an excellent caregiver and professional. Working with Mary has been very helpful as I strive to improve my health and mitigate the risks for future kidney stones. I would not hesitate to provide a referral / recommendation for anyone seeking quality care for kidney stones and related issues.
The doctor was very good at explaining everything.
she is the kindest Dr. and always seems to care about my concerrns
I would highly recommend Mary K O'Rourke for a personable and caring provider. She will take the time to listen to you and explain things in a way that is understandable.
She was awesome. Explained things very well.
If you want excellent care you will choose Mary K O'Rourke! She is so encouraging and positive. You certainly leave feeling better than when you came. She is the best!
I was told about the wonderful care SLC has to offer and Mary exemplified it 100%. I felt she truly cared about my issue and wanted to help find a solution.
Excellent, experienced, genuinely caring.
Mary is very caring and thoughtful as she works with patients to work through health concerns and conditions. I have learned a lot about improving my health and feel good about the treatment I have received.
Was very understanding of my concerns.
Mary K explained the short term and long term goals in my treatment plan in a manner that clearly was intended to demonstrate the beneficial aspects of a positive attitude.
I love visiting with Mary, because she truly listens and cares to help you in any way possible.
Very thorough, answers questions in detail, takes time to listen and care for her patients!!!
Very competent
She is extremely caring and knowledgeable. Listens carefully and takes time to explain issues.
Mary has been very helpful with helping me with my bladder problems.
She was direct, knowledgeable, and energetic. She reminded me of Madam Hooch from Harry Potter. She met me at a very vulnerable and humiliating place in my health and offered a miraculous procedure that gives me hope for the first time in 17 years. She listened to me and offered answers in a way I have never experienced from another healthcare provider. I would highly recommend her for all women suffering from incontinence. I felt seen for the first time.
Takes time listens and cares
Great manner. Very professional. Feel comfortable and confident in her presence.
Mary is an extremely compassionate and caring P.A. This field is not exactly the easiest to converse about. She made me feel right at home in the exam room and answered every question that I had. She's definitely a 10 out of a 10.
All around good person. Very knowledgeable and caring
Mary is so kind and caring and made me feel at ease. If there were an excellent +++ rating that's what I'd give her.
She is so patient with me and really cares that my kidney stones are remedied and prevented.
Down-to-earth, friendly, and attentive medical professional. I enjoyed discussing my aspects of my care needs with Mary, had all my questions answered.
Mary O'Rourke is a true professional. She listens to my concerns and also informs me of hers. She looks for ways for me to control my condition. She is also esteemed among her peers. It is impressive when other providers state that, "Mary is great". I have heard it from several of my other doctors and providers.
She is terrific. Very knowledgeable, friendly, and personable.
Very helpful
She was amazing. Professional and kind.
She was funny. She explained everything fully and made sure I understood it. Some of the questions she has to ask can feel very intimate but she makes you feel at ease about answering them.
She listens carefully and always offers great medical care!
Mary is great. Listens to my concerns and explains plainly all answers. Very much appreciated.
Very calming...very professional...wonderful professional!
With Mary I feel she is respectful and concerned about you as a person.
Very smart lady
Very knowledgeable of her field of medicine. Gave good guidance in helping me improve my health and avoiding future problems with kidney stones.
I have been seeing Mary O'Rourke for a long time. She is great!
Mary ORourke took excellent care of me. She listened to my concerns, and took the time to help figure out the answers. She always comes in with a smile and a positive attitude; and kindness. I will definitely be recommending her to family, friends, and any who need an excellent urologist.
She was friendly and very done to earth. Central scheduling could take a lesson from her. I appreciated her expertise and friendly manner.
Escucha la preocupacin del paciente y da respuestas que calman.
Very helpful
There were moments I felt like a bother to her.
Very personable, efficient, knowledgeable about my condition and treatment. Clearly explaining treatment, medication and preventative care. comfortable talking with her.
Excellent in every way!
Good
Muy corts. Escuch todas mis dudas y preocupaciones.
Llegue con preguntas y me las contesto y estoy satisfecho
Very knowledgeable and competent
Well my experience was fine considered the reason I was in there and that test I had my bladder test it was all good.
Very professional explained next step
I feel very positive about the treatment options I am working through.
Mary is so great! She really does care about the well being of her patients!
I was extremely pleased I felt like she listened to what I had to say evaluated my history and the current situation discuss the options and explained a few things that I was unclear about and came to A clear understanding of the path forward. I left the appointment feeling confident in the ability to recover from My current Condition
Es una doctora con mucha tica y profesionalismo
She listened y to me and gave me options about where I could go for follow up appointment.
Mary is awesome! Her diagnosis has pointed to the most promising possible cause for my kidney condition.
She is the best.
Mary immediately put me at ease, thoughtfully reviewed my history, then carefully discussed my options for treatment. All of my questions were answered by the end of the visit.
Fantastic!
I greatly appreciate the expertise and care that Mary delivers when visiting with me - I feel like I am taking good steps to improve and maintain my health with the advice I am receiving.
I've always had a good experience with her.
Didn't really seem interested in what I had to say. She seemed pretty accusatory and made it seem she knew my problem without really knowing anything about me. She did seem to care enough to get the help I need, which is unlike other urologists at other clinics, so that's good.
A great urology doctor. So pleasant and knowledgeable.
Excelente
It was my first time meeting Mary O'Rourke. I found her to be helpful and listened to my concerns.
Having confidence in Mary k. that she provides the correct and best medical treatment and recommendations addressing my medical needs. Listens to my urology medical concerns and makes recommendations with discussion with me.
Mary was GREAT! I had no problems with her. I would not hesitate recommending her to someone I know.
Nice lady
Excellent
Dr, O'Rouke was very professional.
Friendly seams to know her job very well. And answers all my questions
I had many apprehensions going into the appointment and asked a handful of questions. She never once rushed me or seemed bothered. She walked me through the results and explained different treatments and throughly explained our plan of action. She made me feel confident in the plan moving forward.
This was my first time going to urology. They worked extremely quickly to help resolve my problems
Very nice person
She was very professional and made sure she had the right follow up information.
She was very professional and made sure she had the right follow up information.
She was mean, rude, and frankly if I never see her again it will be too soon.
Extremely impressed with both.
Very good visit. Provider listened an provided a plan. I was very pleased with the appt
She was excellent! So good!
Mary was condescending, Impatient, and not thorough. She made me feel like an Inconvenience. My questions were answered In a combative manner and I was discouraged from asking follow up questions to ensure I made an educated decision. I now feel the need to make another appointment with a different person.
We still are waiting for a provider. 10 days later
Ms Mary O'Rourk is an exceptional caring and thorough provider. She is one in a million of the care providers that would TAKE TIME to explain and follow up on her instruction to her patient. As a daughter from a long distance, I can't thank her enough for being such a caring provider. On if all providers were like ms O'Rourk in this day and age
Good appointment.
I am so happy I saw Dr Mary Orourke! I have seen a few other providers for this health problem and felt they didn't really listen to me and seemed to invalidate my symptoms and experience. Dr Orourke was amazing! She listened and I felt really heard for the first time concerning my problem. She validated my experience and symptoms. She was very inclusive of me in any decision making regarding treatment and how to go forward. She is definitely one of my favorite providers now.
After waiting 30 minutes for an appointment scheduled months in advance I was told I was seeing someone else because the doctor was too busy to see me, they told me they wanted to do a procedure and then said this is what it's called you can google it to learn about it. Very little was mentioned about the procedure and I've decided to look for a new doctor due to the lack of care and unprofessionalism
We have always had a good experience when working with this PA.
It was our first visit with Mary O'Rourke. She was prepared for our visit, understood [NAME REMOVED]s history. She helped us understand his treatment and options. She was very kind and supportive.
We loved Mary O'Rourke, she was very helpful, thorough and went through all of my options with me.
Mary is terrific. She is engaged with your concerns, answers questions fully, and gives great advice and treatment.
Good experience
EXCELLENT CARE
Mary O Rourke is a first rate professional and a real asset to the urology department. Her recommendations and understanding were second to none and exemplified how well she performs her duties in patient care
Es una dra excelente!
The PA Mary O'Rourk is very kind and caring. She is also very thorough. I feel very blessed to have her as the care giver
The visit was most professional and showed great people skills.
Mary was an excellent listener and showed genuine concern for my health and quality of life.
Excellent communication
Mary O'Rourch was very patient. I spent 35 minutes trying to connect for the appointment. I was frustrated and angry. They got me connected and Mary did not act frustrated or rushed. She was calm and patient with me. She spent the time with me that I needed.
I love Mary O'rourke. She treats me like her best friend and gives me great medical care at the same time. I always look forward to seeing her.
I really Like Dr. O'Rorke! I have recommended her to some of my friends. Very informed with several options. Love coming o this appointment because of her ability to relate to her patients. Excellent!!!
Dr. Mary ORourke is Awesome at her job. I highly recommend her
I have received excellent care with Mary this year. We always have a meaningful discussion of my condition and care path.
Mary O Rourke is great!
Very disappointing visit. I never mind seeing a PA, but this visit left me feeling unheard and very frustrated.
I liked getting the print out after the appointment and both ladies were super open to answering my questions and letting me ask them.
Mary O'Rourke is a perfect care giver.She is concerned,listens,asks questions and has always has the care of the patient as her most important job.
Extremely pleased with virtual visit.
Care provider was not clear about the type of incontinence I have. She had a chart which showed two types, but never told me what I had. Referred a new procedure that currently is not available. Not sure if my insurance will cover the cost.
When asked what the side effects were on a new medication prescribed, her response was " well, Tylenol has side effects" and I get that, but why did she have to put it that way. I was concern on a new medication that was being prescribed to me.
I feel that problem was excused as something that I should be able to live with.
One of the best and most professional PA's ever.
Excellent Doctor. Extremely helpful and able to provide care
Waste of time care was terrible
She really listened to me
PA Mary was efficient, proactive and gave me plenty of well explained options to handle the issue.
She didint listen to me. She spent about 3 minuts in the room and seemed like she was in a hurry and was very rude
Mary Kay O'Roark is excellent
Really liked the doctor and she was very friendly and caring about my concerns
my one thing like I mentioned before was Mary was very shocked and made me feel like something was wrong for not having gotten my covid vaccine. and I tried to explain to her I had not been feeling well etc and she still was like "how?!" you work where!?
I left not understanding all my options
We had a pleasant visit and my provider addressed any concerns and questions I had for her.
Just great
good
I wanted clarity on how to prevent future issues & left feeling just as confused.
good
The virtual visit was scheduled for 11:00 am I had to call the office because she wasn't coming on I was told she was with another patient but would be coming on. It was after 11:30 before she connected. I was sitting and waiting on my phone.
Mary was fantastic! She listened intently and gave me knowledgeable feedback to my questions and concerns. She was so at ease and I appreciated her appropriate infusion of humor at times. Thank you so much!
was very helpful
My doctor asked for my consent several times before doing anything, listened and answered all of my questions, and genuinely seemed concerned for my well being. She was also very confident that she could help me, which was very relieving!!
Took good care of me.
Good
appointment went as expected.
A great visit
the provider was very attentive
It was a good experience after we switched to my home phone.
The doctor always made sure I understood my condition and addressed worries that I struggled with. She made sure I was happy with my treatment and let me know that if I felt at some time I wanted to change anything she would be more than happy to listen to what I wanted to change and would make sure there were no risks to me.
dr. o'Rourke is a wonderful , kind and most skilled professional
good
very caring and efficient
Dr o'rourke was great. I would definitely not recommend U of U health because no one from urology responds to calls or messages.
every thing was explained well in advance to surgery however I have not been able to speak with doctor since surgery, I expect I will be able to get all questions answered on the day of my catheter removal?
I have seen this provided before, but this is the first time that I felt like any of my concerns were dismissed. Avery dismissive attitude in general.
It is always a pleasure to come in and see Mary O'Rouke. She is so full of enthusiasm and makes it an event to come see her.
good
I was very happy with the visit and the technology used.
did not dicuss treatment only appointment
The assistant and Mary were wonderful. I got all wet and they helped me change out of my wet clothes into hospital scrubs. I was on a stretcher so that made it more challenging. They really went out of their way to make me comfortable.
Great interaction on our phone call.
Mary was outstanding! She was very knowledgeable about my condition, was very friendly, professional and listened to my concerns without judgement. I was delighted with my visit.
I was so impressed Mary! She was kind - understanding - and made me feel very comfortable!
My PA was so nice and thorough in my follow up exam. We are out of state patients and she made extra efforts to make sure we would be safe and feel safe in traveling home.
Overall a good experience
She knows her Medicine and is my saving grace!