Specialties
- Allergy
- Pediatric Allergy
- Allergy and Clinical Immunology
- Allergic and Non-Allergic Rhinitis
- Clinical Immunology/Immunodeficiency
- Allergic Skin Diseases
- Environmental Allergy
Board Certification
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American Board of Allergy & Immunology
American Board of Internal Medicine
|
Patient Rating
The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers.
The scale on which responses are measured is 1 to 5 with 5 being the best score.
Patient Comments
Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.
Dr Shum is an incredibly nice and caring person. she took all of my concerns seriously and had an idea for treatment right away.
Dr. Shum was fantastic. She listened to all of my problems and went over things with me in detail without rushing me.
Competent, professional, and kind
Dr. Shum was very kind and informative about the allergies my daughter was tested for. She made sure we had all the information we needed!
Dr Shum was very helpful and explained the issues my child was experiencing in an understandable way. I appreciated that she allowed my child to make the decision about shots versus allergy pills.
Great Doctor and person! Engaged and knowledgeable. Provided care, answers, and follow-up testing. She answered all my questions and I am very satisfied with her care!
Thank you
She really understands my issue & Im sure she will find a way to cure it. Persistent cough.
Great listener. Seems very empathetic and knowledgeable
Outstanding!
Dr. Shum was so friendly, caring and patient with me and my 6 year old. She made sure I knew what tests I was going to have, what to expect with each step and was quick with the results and made sure I knew my next steps.
Ella es muy amable
Listened to my needs
Dr. Shum is very attentive and thorough.
Dr Shum was professional and yet friendly
very knowlegeable and explained everything I needed and let me make the decision of treatment
Dr. Mili Shum was the doctor who was able to take all the notes from all the other doctors and form a diagnosis. That was such a relief. As I said before, she is kind, caring and most important, she is knowledgeable and thorough. She double checks that I understand what she explains, she makes sure I have a plan in place if I should have a problem, and she has checked through on every possible contingency. She has made a major impact on my life going forward. I know that should I need her, she will be available. And I know what I need to do and I have the tools to do it should I have an emergency.
Very good and willing to listen to me about what is going on in my life
Dr. Mili Shum was thoughtful and helpful during my allergy test, and they were very kind to walk me through options of medication to improve my daily life. Thank you Dr. Mili Shum!
She was very clear about the benefits of one of the medications I was just beginning to take. That was really helpful
My situation is unique. I think in a limited way the doctor was trying to fit me into something else.
Dr. Shum explained everything perfectly to me. She listened to all of my concerns and created a plan specific to my needs.
I can't recommend Dr Schum enough! She's very thorough, extremely knowledgeable & really listens to what you have to say. She explains your options & allows you to choose how you want to move forward.
She smarts, listen and offers availability whenever you need her.
We really like Dr. Shum. She helped my daughter understand all of her options and took away the worry she had in being diagnosed with a new allergy.
I asked specifically about an option they suggested but was dismissed and felt like I was being rushed out cause "my time was up" for the appointment.
Dr. Mili was amazing! She was so kind, informative and I felt very taken care of!
Good
Didn't like the virtual appt but completely understand why it is be necessary at these times. they are not as personable as face to face appt.
she showed care and concern. i feel the video makes appts rusged and impersonal so the provider is not really listening and responding appropriately to my exact concerns or situation. just rushing to the next appr or making assumptions especially when they have never met with me.
the doctor I saw was very attentive and professional, I really liked her. I would recommend her to anyone.
Dr. Shum is a wonderful doctor.
Dr Mili Shum is very knowledgeable and she listened to my concerns very carefully and she was very professional. She provided me with reliable treatment options and also offered me very constructive advice and suggestion. I really appreciate her efforts.
Good
We saw an allergist and drive 3 hours to see her for her only to print out what seemed like a Google sheet of an elimination diet. I was pissed. It was a waste of time and money. I received no answers.
Modern day Marcus Welby, caring, compassion, knowledge, and professional.
Simply the best and very caring
Felt a little dismissed by Dr. Shum, issues were not resolved, but because the environmental allergens were not significant, she just told us to use lotion.
I found Dr Shum to be knowledgeable, caring, and discussed both short and long term options for treating my allergies. I felt comfortable and well cared for.
Excellent Service. Quick to be waited on. Complete follow up. Very good experience.
Dr. Shum, I love that she listens, and truly tries to help......even in small ways. She remembers from visit to visit my issues. She is smart and thoughtful....truly empathetic.
Very thorough. Takes the time to listen, understand what's going on and follows up with treatment in a compassionate manner.
For the first visit with Dr. Shum, I felt she did a really good job, even though I had botched the allergy test on accident by taking an antihistamine the night before. I was supposed to abstain from antihistamines for 5 days prior to the visit so they could get a good allergy test result. She still offered to let me do the test, but after talking to her we agreed to try next week. She was able to prescribe 4 medications and a device to help absorb one of the medications better. So it wasn't a waste of time in my opinion. I really did appreciate that at least, as I have had wasted visits with other providers before and it doesn't sit well with me. She was great at listening and very caring and concerned. I will definitely be going back and would recommend scheduling a visit with her if your allergies are bothering you.
Everyone was super!!!!!
Dr. Shum is tops!
Very competent
Very sweet and amazing doctor
Dr. Shun was efficient but listened really well and helped me figure out what was best for me and my care moving forward.
Dr. Shum was exceptionally competent, confident, and warm. She comprehended my case and suggested an approach that demonstrated a thorough understanding of what I need to do to help recover.
Her concerns were surprisingly good, because I felt like she cared about my life and well being.
She's wasn't clear on a variety of things
Dr. Shum is a very competent and skilled physician. She listened carefully to my history of recent illness. Then, Dr. Shum made suggestions of how to relieve my asthma symptoms so that I could return to good health. She let me be involved in the course of action and together we came up with a plan. Dr. Shum is also very personable and spent some time with me discussing other things that were going on in my life. I feel very lucky to have Dr. Shum as my physician.
Dr. Shum did a fantastic job addressing my concerns and managing my allergy issues.
Felt a bit disappointed after my visit, was only given the option of managing symptoms that could "last years" and "potentially turn into an autoimmune disease" with a lack an sympathy.
All very pleasant.
Mili was fantastic, best Dr!
So nice to have a Doctor take the time to listen
Dr. Mili Shum is an ideal doctor. She is very knowledgeable, listens and is most caring. She made me feel confident and happy to have her as my doctor.
Listened to my concerns, explained procedures and treatments in detail very thorough.
Thorough efficient and.well informed..
Fantastic doctor. A rare find here in Utah. Thank you so much ?
Thumbs up
Listened to my concerns about allergy medication and addressed them. Help me look at options for allergy treatment.
Dr. Shum listen to my problem at the first visit and suggested the treatment, also explained pro and con.
Dr Shum is a most respectful and responsive clinician.
I have no desire to ever see her again. I'm sure she'll be thrilled.
Dr. Shum has gone above and beyond to make sure I know the direction that my medical care is going, what I will need to watch for, what to do when I see the symptoms and has given me the tools to proceed quickly when I have symptoms. And she is very caring.
I don't think our personalities were a match. Usually I feel really heard and understood leaving from my providers office. I didn't feel this way. I felt more confused about my problem than when I came in. In the end, there was no real solution to my problem.
Dr Shum is fabulous!
Dr. Shum is always so caring and genuinely relays concerns and follows up on issues mentioned in previous visits. She is incredibly helpful and every visit had made me feel heard
Dr. Shum is (of course) very knowledgeable, has a great manner, and communicates clearly. I enjoyed our session and felt very comfortable placing my trust in her.
There seems to be a disconnect between the doctor and the nurses who give the shot and other components of this long term treatment. For example, the nurses will try to give their ideas for building up to maintenance dose, but them I hear something different from the doctor. There also have been times when I miss a call from the doctors office but there is confusion at the call center when I call back. The u of u Health system/proccesses has become very clunky from the patients point of view.
I always have a great experience when i go see Dr. Shum.
Highly recommend
So kind and professional. Definitely knows what's she's doing. I had a very pleasant experience there and left very thankful; )
Dr. Shum is always very thorough and makes sure all of my questions are answered and that each member of my family receives proper care based on each individual's needs. She is a great doctor! Also, each nurse/technician who has administered allergy testing and allergy shots has been professional and kind. The receptionists have been helpful and kind. I have had only positive experiences at University of Utah Allergy. I feel that me and my family are receiving the best care possible. Thank you!
She is an excellent physician and able and willing to connect to patients.
Yes, I would definitely recommend Dr. Shum to anyone.
Dr. Shum spend a lot of time asking questions and making sure she had a complete history. She also followed up the next day after reviewing all my tests and called me a 2nd time. She was able to give me a better idea of what my situation medically entailed and what the next steps would be. She was very thorough and made sure I understood the information.
Dr Mili Shum is a wonderful doctor who listens to me. After the appointment I was thinking about my appointment, she was Wonderful. I was impressed with her and my results of my appointment
Dr. Shum was really great to work with and was very thoughtful. She took the time to ask plenty of follow up questions and to really understand.
doctor didn't even come in after testing
Dr Shum listened carefully to me and took my concerns seriously. She provided a plan as well as a backup plan for getting my symptoms under control and clearly explained everything I needed to know. She's a caring, wonderful doctor. I highly recommend her!
Dr. Shut was amazing. Even though our appointment was started late she spent ample time with me and made sure the plan of care discussed was something I could follow up with.
She is smart and communicates the solution , where it is easy to understand . Would recommend anyone to see her that is suffering with allergies
A very great visit - I will see her as needed, or for sure next year for my yearly visit!
She said the words, "I'm sorry you've experienced this" but there was no feeling. Rushed. Didn't have time/resources for "treatment." Encouraged me to see ER providers instead of first line docs/specialists.
She was super nice!
Highly recommended
Very. Happy. She addressed the issues I was concerned about.
I would highly recommend Dr. Shum. She was attentive, gave great feedback, made me feel cared for and listened to.
I've been with her for years, one of my favorite doctors. She's Friendly and caring and make sure your needs are met before you leave her office. I would recommend her to everyone I meet.
Dr. Shum was an amazing listener and, of course, knows allergies inside-out. She was very helpful, supportive and kind throughout the allergy-testing process and also recommended referring me to additional providers with other specialties to make sure we cover(ed) our bases.
Took her time explaining what they were doing at my appointment and future treatment
Dr. Shum is great to work with. Very personable and very knowledgeable.
Thanks for your thoroughness Dr Shum. I leaned a lot about my health and condition from you
I can't say enough good things about Dr Shum. She really listens and gave me like, 1,000,000 % more help than a different allergist I saw 5 years ago. 10/10 would recommend !!
She took me serious. Treated me. Explained everything very well.
It was easy to talk with Dr. Shum as a second language speaker.
Very thorough and respectful
She was very patient with my questions, and concerns about treatment. She was friendly and knowledgeable
Dr. Newman is awesome.
Dr Shum was thorough, thoughtful, and very knowledgeable. Thanks for truly listening and helping.
Shes genuinely amazing. Cares, listens, explains not only do I feel very heard, but I know Im in good hands.
Dr. Shum is an amazing Doctor, going the extra mile in testing and discovery of my health issues which has made all the difference in my treatment. She is kind, thorough, and extremely good at taking the time to explain things, answer questions and tell you what test discovery found. I have never had a better doctor in all my 69 years.
it was a pleasant virtual office visit, even though we had some IT issue but that was mostly from my side, but it worked and completed visit.
Dr. Shum has been great in helping me with what I should be doing for my allergies. I will be following up with allergy testing in a few weeks
Dr. Shum has been great at helping us understand what is going on and our options.
Dr. Shum is incredibly kind and helpful. She is also knowledgable and efficient. I wish she could be my primary care provider!
Dr. Shum is very thorough. She makes sure I understand what my test results show, where I am now and where I am going. She goes through all instructions and makes sure I understand them. And she is so kind and nice.
Dr. Shaun was extremely helpful and so amazing
Dr. Shum was efficient and direct and I was in and out in short order. Very happy with visit. Is there any way you could give her a raise?
She was very informative and explained things well. She listened and told me next steps to treatment.
Dr. Shum was professional and listened attentively to our concerns. She made my daughter feel comfortable enough for her to explain things herself. She offered a variety of possible treatment options, which I appreciated.
She is wonderful takes time to explain and understands my anxiety about having severe allergies. She makes sure that what I'm taking is the appropriate dosage and reassures me everything will be ok
Dr Shum is very kind, knowledgeable and very thorough. She figured out my issues in a short time in comparison to what was taking other doctors over a year to diagnose. I'm very thankful that l met her and looking forward to my continued tx with her. Thank you Dr. Shum ; )
Dr. Shum is very professional and kind, she listened to my needs and helped provide ways to manage my environmental allergies. I would recommend other patients to see Dr. Shum.
Dr. Shum listens and ha d a polite bed side manner.
Dr. Shum was clear in her direction. She listened to my problem, explained and gave me her treatment plan and option. She is so patience listening to my allergies problem.
Fabulous physician, caring, thorough and great listener.
I like my appointments with Dr. Shum because she always addresses my needs and includes me in decisions about my healthcare.
Great listener, thorough. Highly recommend.
Thanks a lot for caring and make my conditions are Fully better keep great attitude and caring I would give you 100 but max number is highest number I give 5******
Very knowledgeable and easy to talk to.
Dr. Shum was amazing! She took great care of my son during his allergy testing. Thank you!
I had a very positive experience with Dr. Mili Shum and look forward to working with her in the future. I highly recommend her!
Dr. Shum is very kind, helpful and knows what she is doing!
Very welcoming place. friendly staff. shows concern and makes you feel comfortable
The nurse I met with was knowledgeable of course and gave me all the information and options I needed.
I would not reccomend Dr Shum at all.
I felt there was a disconnect in the referral and why my rheumatologist wanted me to be seen that was not understood or checked by Dr Shum. So when we were going over next steps in treatment or if there would be further testing it was a bit off having to re explain why my doctor referred me to have the allergy test they had just performed and how the results corresponded to what my Rheumatologist was trying to rule out. Overall it felt as if the communication of the referral was missing or not even reviewed which hurt the appointment and what it was to accomplish.
Dr Shum is a really great doctor and explained everything really clearly.
Dr Shum was wonderful! Great bedside manner and very professional.
good
Dr. Shum was very sympathetic and attentive to my multiple health issues related to allergies. This is our first meeting and I look forward to her care!
Dr Shum assessed my needs and was able to discuss treatments with me immediately. She accommodated me by offering a solution that fit my needs.
Dr Shum was kind, compassionate and took time to talk with me.
She listened to concerns explained everything so that we understood her. Helped figure our what was going on with my kiddo.
Answered the question I needed answered and was very helpful in helping find solutions.
I highly recommend Dr. Shum'she is seasoned, practical, and has a very pleasant manner.
Dr. Shum is really caring and listens to concerns very well. She has great options and explanations for care. I've been here twice now and have learned a lot about my allergies and possible treatments. But I am already seeing quite an improvement in allergy mitigation from my first visit.
Mili shum, MD is awesome thank you very much for your help
Mili Shum .MD..so nice n doing excellent job ..
Extremely thorough
I like this doctor but the U of u health care system is lacking in basic customer service
I have only met her once or twice so these questions are irrelevant to the visit I just had
My son had questions for her and she listened to him and validated him and answered him. She did that for all of us. Dr. Shum is an awesome listener and always gave us thoughtful, direct answers.
She listened to me and took time to thoroughly answer my questions.
Good
Good
Good
She takes the time to listen, and shes a very good doctor
Dr. Shum is a knowledgeable provider that listens to me as a patient and throughly discusses options of care. She is not dismissive and it truly feels like your concerns are being taken seriously and a plan of care is being mapped out. I have recommended her to family members as I trust her as a provider.
I have an unusual problem with skin rashes and other doctors did not believe me and did not take my problem seriously even though it affects my ability to sleep and work. Dr Shum listens to me and has really worked with me to look into and address my skin rashes. I feel much more hopeful being cared for by Dr Shum, since she is an expert who cares about helping me and doesn't just write me off as a hypochondriac.
Mili Shum is the best provider I have seen in a long while. She listened to my concerns and I felt like she really cared and wanted to help me. She didn't dismiss my concerns and asked me really good questions about my current care. Even her notes were very thorough and she noted everything we talked about! It was excellent.
Dr. Shum and her staff do an amazing job!
Dr Shum listened to my concerns and discussed possible treatments. She recommended future appointments and suggested things I can do to prevent flair ups.
Dr. Mili Shum was very thorough and plans to change up my medication regime because she detected it wasn't working.
I was impressed with Dr. Shum on my first visit! She was easy to talk to and very attentive!
Dr. Shum is great. Listens carefully & provides different options for treatment. Very happy to be under her care.
Mishima,MD was caring, listened to my concerns and made me feel comfortable and confident!
Knowledgeable and thoughtful practitioner. Great listener
I didn't expect to be encouraged by this visit but I like the doctor very much
Fantastic doctor that cares and spends the time to check things out
She is very nice and professional
Excellent customer care! Listened intently and answered all my questions.
She was very attentive and professional and kind.
Fantastic doctor. Very caring, knowledgeable and thorough. Takes the time to explain everything.
Dr Shum was very thorough and answered all my questions
She was very kind and professional.
Dr. SHUM paid close attn to my concerns and showed her professionalism with complete attn. SHE IS AWESOME
Dr. Shum was very patient in answering my many questions.
(See earlier comments.) Dr. Shum was very thorough, listened carefully and inspired great confidence in my first-ever visit with her.
I was very impressed with Dr Shum. She was very thorough.
Fantastic job working with me on my health related issues. Always took the time to listen and never in a hurry. Genuinely concerned about how l am progressing. Thank you.
She really listens and addresses/acknowledges my concerns in a helpful, caring manner.
Dr Mili Shum He's a fantastic doctor. Attentive, caring, thorough, professional, competent.
Dr. Shum is amazing. She spent more time with us helping us to understand this new diagnosis than the provider that gave it. She was kind, detailed, informative. She helped my son feel safe and like he was part of the conversation. She's amazing!
I am very happy with my care and glad that I now have one main doctor coordinating everything. I couldn't ask for a better doctor. Thank you
Dr. Shum was incredible!
I have asthma and I was not impressed she did not even do a spirometer test to see or my peak flow I was at and I know I'm in a flare up
Dr Shum is fantastic!
I have to say Dr. Mili Shum is one of the most knowledgeable and professional doctors I have experienced. She has taken excellent care of my health.
Very kind considearate and knowledgeable.
Dr. Mili Schum takes the time to listen and she is very kind and compassionate.
Dr. Shum is an excellent communicator and good at listening. I completely trust her judgment.
Shum was awesome she listened to me she answered my questions she spoke to my son also who was there with me. Most important she gave me my time she didn't rush to get out like a lot do. I highly recommend her.
She was wonderful and answered all questions and described what the process will be like.
great doctor
Always the best!
Dr Shum goes above and beyond to listen to my questions and clearly answers them. She takes extra time and does not rush!
Super friendly and Compassionate.
Dr Shum was incredibly caring and knowledgeable about all my concerns. Even when we didn't have an answer in the allergy world, she was able to refer me to another specialist quickly. She knows the medical world well
Dr. Shum is knowledgeable, and friendly. I can tell she's a hard worker. I also appreciate that she didn't push allergy shots. She gave me my options and respected my decision.
Dr Shum was very informative and thorough in ensuring I understood all the options and details on caring for my son with his new peanut allergy. She was very personable and made sure I understood everything we had discussed. Would definitely recommend
Very knowledgeable, interested in your problem and providing a solution
Dr. Shum was helpful in explaining the process of getting allergy tested. She provided information about options for treatment, and helped me better understand what may be causing symptoms.
Doctor was Quick In-N-Out I have a lunch date. I'm not really here to go into details. People need to understand what they're even doing because the doctor won't answer any of your questions.
She made us wait an absurd amount of time. Didn't seem very sympathetic or caring.
The Dr. Mili Shum was concerned about my health
I would recommend Dr. Shim to anyone.
Excellent information and pricing activities plan in my treatment & further tests.
Dr. Schum is a thoughtful physician who challenged my thinking about my conditions (in a good way). She addressed the three issues/questions I asked as well as spending the time I needed to process the information and discuss a path forward. I would give her an "excellent" rating if it were offered.
Dr. Shum presented with a very kind yet professional demeanor. She listened attentively to me, described in clear terms her reasoning and plan of action. I felt very reassured and confident in her medical skills and knowledge and comforted by her relatability.
One of the best medical experiences I've had. Dr Mili Shum really set me up for success. I would 10/10 recommend to anyone.
Another friendly and competent medical professional, I would recommoend this place to anyone.
Dr. Shum is an excellent listener, teacher, and physician. She answered all of my questions and concerns.
Board Certification and Academic Information
| Academic Departments |
Dermatology
-Assistant Professor (Clinical) Pediatrics -Adjunct Assistant Professor |
|---|---|
| Board Certification |
American Board of Allergy & Immunology
American Board of Internal Medicine
|
Education history
| Undergraduate | Biochemistry and Biology - University of Utah | B.S. |
|---|---|---|
| Professional Medical | Medicine - University of Utah School of Medicine | M.D. |
| Residency | Internal Medicine - Montefiore Medical Center | Resident |
| Fellowship | Allergy/Immunology - SUNY Downstate Health Sciences University | Clinical Fellow |
Selected Publications
Journal Article
- Witonsky J, Abraham R, Toh J, Desai T, Shum M, Rosenstreich D, Jariwala SP (2019). The association of environmental, meteorological, and pollen count variables with asthma-related emergency department visits and hospitalizations in the Bronx. J Asthma, 56(9), 927-937.
- Jariwala S, Toh J, Shum M, de Vos G, Zou K, Sindher S, Patel P, Geevarghese A, Tavdy A, Rosenstreich D (2014). The association between asthma-related emergency department visits and pollen and mold spore concentrations in the Bronx, 2001-2008. J Asthma, 51(1), 79-83.
- Buczek P, Orr RS, Pyper SR, Shum M, Kimmel E, Ota I, Gerum SE, Horvath MP (2005). Binding linkage in a telomere DNA-protein complex at the ends of Oxytricha nova chromosomes. J Mol Biol, 350(5), 938-52.
- Shum M, Ren Z, Achar K, Jerschow E (2016). Intraoperative anaphylaxis to latex possibly facilitated by the administration of oxytocin and vasopressin. J Allergy Clin Immunol Pract, 4(4), 773-6.
- Hsieh SJ, Shum M, Lee AN, Hasselmark F, Gong MN (2013). Cigarette smoking as a risk factor for delirium in hospitalized and intensive care unit patients. A systematic review. Ann Am Thorac Soc, 10(5), 496-503.
Editorial
- Kotlyar DS, Shum M, Hsieh J, Blonski W, Greenwald DA (2014). Non-pulmonary allergic diseases and inflammatory bowel disease: a qualitative review. World J Gastroenterol, 20(32), 11023-32.
Letter
- Shum M, Jariwala SP, Rosenstreich D (2012). Successful C1 inhibitor prophylaxis during zenker diverticulum repair in a patient with hereditary angioedema. [Letter to the editor]. Ann Allergy Asthma Immunol, 108(2), 126-8.
- Shum M, Jerschow E (2017). Reply. [Letter to the editor]. J Allergy Clin Immunol Pract, 5(3), 873-874.
News & Podcasts
News
- ¿Es un virus? ¿O son sólo mis alergias?
- Experiencing seasonal allergies? You aren't alone
- Food Allergies Can Be Dangerous!
- The Time to Prepare for Spring Allergies is Now
- Uncover Your Triggers With Allergy Testing: 5 Common Questions Answered
- Descubre tus desencadenantes con pruebas de alergia: 5 preguntas comunes respondidas
- Am I Having an Asthma Attack?
- What to Know if Your Child Has Asthma