Thank you for choosing Huntsman Cancer Institute for your care. You are in good hands.
The time spent waiting for your first appointment can be full of questions and concerns. The information here will help you prepare.
Getting a Second Opinion
All patients can benefit from getting a second opinion from one of our cancer specialists. Make an appointment online today or call 801-587-7000.
Preparing For Your First Appointment
Preparing for your first appointment can be overwhelming. To best support our patients, you will work with an oncology patient coordinator to verify your current insurance benefits and determine next steps, if needed. You will also be assigned a patient financial advocate who will work with you to determine the cost for treatment and payment options.
Oncology Patient Coordinators
This is your first point of contact at Huntsman Cancer Institute. Oncology patient coordinators help you with these important services:
- Arrange appointments with your health care team
- Check your insurance coverage
- Set up appointments with financial counselors
- Make sure all paperwork and medical records are collected and on file
- Let you know our current visitor policies
If you have been diagnosed with cancer, you can learn more about questions to ask your doctor about cancer before your appointment.
Need an Interpreter?
Huntsman Cancer Institute is dedicated to making sure all patients receive the same level of care and get answers to all of their important questions, no matter what language they speak. Interpreters are available for patients and visitors that need assistance in languages other than English.
If a patient needs an interpreter for an appointment, please notify the clinic when scheduling an appointment.
Call 801-581-7169 (1-7169 from a hospital phone) any time of day for Spanish or other language interpreters.
Your First Appointment
Please plan at least one hour for your appointment. Some first-time visits may last a few hours.
- Step-by-step driving instructions and maps
- Options for buses, taxis, and more
- If you are coming from a long distance, find places to stay or contact one of our dedicated lodging team members at HCILodging@hci.utah.edu or 801-646-4305
Please note: For the safety of our cancer patients, children under age 14 are not allowed in clinic areas. But they are always welcome in public spaces such as the first floor lobby and sixth floor restaurants.
What You Should Bring
Being prepared can help make your first appointment at Huntsman Cancer Institute as easy and stress-free as it can be. Here's a list of things to bring:
Advance directives tell your care providers and loved ones your wishes in case you are in a medical situation where you can't speak for yourself. Learn more and find the forms on our Legal Health Documents webpage. If you would like help filling out your advance directives please contact a member of our Patient and Family Support Team.
Once You Arrive
Pharmacists work with your doctors and nurses to create your medication plan. They compound and dispense the medicines your doctors prescribe. They can give you a lot of information about the drugs you are taking.
The pharmacy at Huntsman Cancer Institute is a certified specialty pharmacy with expertise in cancer-related treatments and insurance options. Our pharmacy is convenient, cost-effective, and offers many services.
- $4 generic medications list
- Flu, pneumonia, COVID-19 and shingles vaccinations
- Most primary and secondary insurances accepted using online billing
- Medicare Part D and medication copay assistance screenings available
- Easy online refills
Our pharmacy is located on the first floor of the Huntsman Cancer Institute hospital. Prescriptions can be filled at the time of your appointment.
Locations and Hours
Your appointment could be scheduled at the Huntsman Cancer Institute hospital or one of our community outpatients clinics, based on specialty or diagnosis.
- Huntsman Cancer Institute Hospital
- Farmington Health Center
- South Jordan Health Center
- Sugar House Health Center
Patients can receive chemotherapy from all four of our outpatient clinics. Our infusion centers provide the highest quality of patient care and excellent outcomes.
Contact Information & Hours
Hospital & Clinic Hours
Mon-Fri 8 am-5 pm,
Infusion Center Hours
Mon-Fri 7 am-5 pm
Saturday and Sunday 7 am-2 pm
Open some holidays
After Your Appointment
Our dedicated team of providers are here for our patients beyond your first appointment. Patients with additional questions after their visits can communicate with their care team through MyChart.
Huntsman Cancer Institute is guided by three core principles of putting patient and community first, coming together for a united effort, and excellence in all we do. Our providers and health care workers strive to meet these principles at each visit with our patients.
After each appointment, you will be sent a patient survey to tell us how we did. Our patients are at the center of everything we do. We value your feedback and want to learn about your experience. We utilize the information shared with us to improve all areas of the patient experience from communication between patients and providers to enhancing programs and services. Comments provided about specific doctors, nurse practitioners, and physician assistants are posted on the provider’s profile page as reviews.