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Your Experience Matters

At University of Utah Health, you and your loved ones are our priority. We believe every person, and every step in your experience, is important. 

We want to learn from your health care experiences so that we may improve care for you and future patients. Please consider sharing your story through the channels described below.

We are Listening

After most visits, you will receive a survey via text, email, or mail from a third-party group. We read every survey and confidentially share your feedback internally to improve our services. Learn more about our Experience Surveys.

If you would like to speak to someone about a concern, please call our Customer Service team at (801) 581-2668.

We are always interested in your story. If you haven't received a survey, please use this form to share a concern, compliment, or comment. 

Partner With us

University of Utah Health includes patients, families, and caregivers in our efforts to improve health care. 

We welcome you to join our Patient and Family Advisory Councils (PFAC). These groups provide direct feedback to help us improve our care delivery model. 

Learn more about our in-person and online advisory groups: