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Mental Health Crisis Care Center
24/7 walk-in care for any adult experiencing a mental health crisis
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Mental Health Crisis Care Center
24/7 walk-in care for any adult experiencing a mental health crisis
Open 24 Hours a Day, 7 Days a Week
Walk-In Crisis Care: A Safe Place for Help
When life feels overwhelming and you don’t know where to turn, come in–we can help.
If you’re experiencing a mental health crisis without a medical emergency, call 988 or walk into the Huntsman Mental Health Institute Crisis Care Center (no appointment needed). We offer a dedicated space for mental health crisis care—where no one asks if you’re "bad enough" to get help. We focus on understanding your struggles and providing the right support when you need it most.
Discover how we can help you
We provide care for any adult experiencing a mental health crisis, 24 hours a day, 7 days a week. You'll be cared for in a safe, comfortable setting. We'll help stabilize the crisis you're experiencing, take time to understand the underlying causes of your crisis, and connect you to longer term care options.
What to expect when you arrive
Upon arrival, a team of caring providers will assess your unique and personal situation. They will thoughtfully guide you through a series of questions related to what brought you in, ask about your current mental health concerns, and explore additional factors that may be impacting your health. The assessment lasts approximately 20-40 minutes.
Next, they will use the information gathered in your assessment to define a clear, actionable treatment plan specific to your situation. The treatment plan will consist of both what needs to be done immediately to stabilize your crisis and next steps to effectively treat your mental health concerns, like connecting you with inpatient or outpatient services as well as onsite community resources to support your journey.
How much will my crisis care cost?
We provide crisis stabilization to any adult regardless of their ability to pay. Other outpatient and inpatient services at the Crisis Care Center operate on standard insurance and patient billing models and you may receive a bill. We offer on-site financial counseling to connect patients to eligible insurance coverage and help them navigate payment plans for these other services.
Get help now
Our compassionate providers offer immediate support and stabilization for a wide range of mental and behavioral health conditions:
- Suicidal behaviors or thoughts
- Depression
- Anxiety
- Psychosis
- Substance use disorders
- Other mental health disorders and conditions
Where can I go for crisis care for a child or teen under 18?
If your child or teen is experiencing a mental health emergency—or if you’re just unsure where to start—there are options:
- 24/7 walk-in care is now available through our Youth Crisis Care program located at 501 Chipeta Way for immediate, in-person support.
- Call or text 988 (Suicide and Crisis Lifeline). This free, confidential service is available 24/7 and staffed by experts at Huntsman Mental Health Institute.
- Connect with a licensed counselor through SafeUT for real-time support.
- For non-life-threatening situations, call us at 801-583-2500. Our team will answer your questions and guide you to the right care for your child or teen.
Why Choose the Crisis Care Center?
You and your loved one will be cared for in a safe, comfortable setting aimed at stabilizing your crisis, uncovering the root causes, and connecting you to long-term care solutions.
Care Personalized to Your Unique Journey
- 23-hour treatment and observation stay for those in our 30-chair receiving center
- Rapid stabilization inpatient treatment in our 24-bed acute care unit
- Medication-assisted treatment clinic for individuals with opiate use disorders
- Intensive outpatient treatment for adults needing support for mental health and substance use disorders
Coordinated Care from Compassionate Providers
Adults experiencing a mental or behavioral health emergency will be seen and treated by a multi-disciplinary team:
- Licensed psychiatrists
- Advanced practice nurses
- Social workers
- Case managers
- Certified peer specialists
- Psychiatric technicians
Extended care services to meet your needs
Once evaluated, and based on your individual situation, we may refer you to our onsite support services. These services include legal help, dental care, and other resources commonly helpful to individuals experiencing a mental health crisis.
Additional programs available at the Crisis Care Center
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Bridge Program for Opioid Addiction
Connecting patients experiencing opioid dependency with immediate care and long-term support
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Recovery Works Intensive Outpatient Program
Providing adults struggling with substance use disorder intensive structure and comprehensive support for their addiction recovery journey
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Mental Health Intensive Outpatient Program
Designed for those needing more support than traditional therapy without the need for full-time hospitalization.
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Mental Health Crisis Care or the Emergency Room?
If you or a loved one are experiencing a mental health crisis and need professional help, its important to understand knowing which facility is most appropriate for your circumstances.
Hear From Our Mental Health Specialists
You can positively impact the lives of those in a mental health crisis.
Donate TodayCare you can trust
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University of Utah Health, including Huntsman Mental Health Institute, is fully accredited by DNV, a world leading organization dedicated to safeguarding life, property, and the environment.
Additionally, our crisis service programs are accredited by the American Association of Suicidology (AAS), representing an additional dedication to excellence in patient care. AAS accreditation ensures that we deliver crisis care services according to nationally recognized standards.