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Opening Encrypted Email Help

Are You Having Problems Opening an Encrypted Email?

Contact the hospital help desk: 801-587-6000

Other Questions About Encrypted Email

What is a Registered Envelope?

Registered Envelope means that the sender has used encryption to protect sensitive email messages. This means that you can send and receive them safely across the internet.

When will I receive a Registered Envelope message?

When you are receiving an email that contains sensitive or restricted information.

What if I don’t want to use this process?

University of Utah Health is obligated by law to encrypt any communication that contains sensitive or restricted data.

If you would like to receive information regarding your healthcare electronically, but do not want to use the Registered Envelope (encrypted email) service, please speak with your provider about signing up for MyChart.