Get Help With Crisis Response, Suicide Prevention, & Emotional Support

UNI is here to keep all our family members, friends, and neighbors safe. We provide specialty programs to prevent mental health crises and support people through them if they happen. These programs support individuals struggling with mental health challenges and connect individuals to additional resources that can help them. Our team of professionals train in these areas:

  • mental health crisis management,
  • suicide prevention, and
  • emotional wellness.

We are here when you need us the most. Whether you need someone to listen or to show up when you really need them, we are here for you.

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24/7 free and confidential crisis help and support

In Association With The National Suicide Prevention Lifeline

Free Help 24 Hours a Day, 7 Days a Week

The Utah Crisis Line provides compassionate support. We give referrals to anyone in need of mental health or emotional wellbeing services.

Whatever age you are, you can call for help 24 hours a day, 7 days a week, 365 days a year. There is no cost. We have interpreters in more than 150 languages who can help.

Services

Our mental health clinicians provide:

  • Compassionate and non-judgmental emotional support.
  • Suicide prevention services.
  • Crisis de-escalation services.
  • Education about mental health challenges, including healthy coping skills and resiliency skills.
  • Information and guidance support for friends and family with mental and emotional health challenges.
  • Therapy assistance for individuals in emotional distress or psychiatric crisis.
  • Follow-up services, information, and referrals­­.
  • Mobile Crisis Outreach Team (MCOT) and/or first responders assistance, in coordination with other local mental health authorities.

The Utah Crisis Line works with 13 local mental health authorities across the state. This helps us ensure that your loved one gets the best services for their location and needs.

The goal of our services is to empower families and individuals with the tools and resources to receive the care that they need in the most comfortable setting possible.

When to Get Help

What Is a Crisis and How Do I Know if I’m in Crisis?

A “crisis” can mean something different to every person. These are all examples of things people contact us about when they are in a crisis:

  • Stress
  • Anxiety
  • Depression
  • Relationship struggles
  • Loss of a loved one
  • Thoughts of suicide

Other words for crisis could include struggle, feeling stuck, feeling anxious, or going through a hard time. 

A crisis is something that can overwhelm you so that you can’t solve a problem. Our staff are here to help you figure out how to get through your problem. Whether it is you, a friend, or family member who is struggling, you are not alone. 

I Don’t Feel Like I’m in a Crisis. Can I Still Use the Services?

Yes! Crisis can mean a lot of different things. You do not have to be in a crisis to call us. A lot of times people call to talk about something that’s been on their mind and they want another perspective.

We are also here to help if you have a loved one or a friend who is struggling or you are worried about.

Mobile Crisis Outreach Teams (MCOT)

To find out how MCOT can support you, call 1-800-273-8255 (TALK).

The Utah Crisis Line sends out mobile crisis outreach teams (MCOT) in many areas throughout our state. MCOTs provide:

  • fast,
  • free,
  • face-to-face or virtual video response.

MCOT is for Utah residents who are having a mental health challenge.

Youth and adult services teams are available 24/7/365 and offer consultation and support to:

  • individuals,
  • families,
  • schools,
  • treatment providers, and
  • first responders.

We also provide follow-up services, like ongoing support. This includes referrals to health care providers and to mental health services in the community.

UNI MCOT primarily provides care for people within Salt Lake County. Through the Utah Crisis Line dispatch, we work with other local mental health authorities across Utah. These other authorities also offer MCOT teams for a prompt response.

MCOT teams have both licensed clinicians who are highly trained and peer support specialists (also certified). Peer specialists:

  • have personal experience with past mental health or substance use challenges,
  • are in recovery after receiving treatment, and
  • can share their lived experience to provide empathy and hope.

When Should You Ask for an MCOT?

MCOT is there for you when you are feeling lost, alone, having a difficult time coping with life, or have concerns related to a loved one living with you. Our team will meet you where you’re at—whether that’s at home, at work, or anywhere in the community.

The team arrives in unmarked vehicles to support your privacy. We do our best to keep those that we serve out of the hospitals and in their communities.

NOTE: Due to COVID-19, we now offer virtual visit options.

Utah Warm Line

833-SPEAKUT (toll free)

801-587-1055 (local)

8am – 11pm daily

Sometimes you may need a supporter as you heal and recover from your own personal struggles. If you need to talk to someone and are a Utah resident, you can call the Utah Warm Line for that support. The Utah Warm Line is free for our callers.

When you call the Utah Warm Line, you will speak with a peer support specialist. Our peer support specialists have gone through specialized training. They have also lived through experiences like yours—depression, anxiety, substance use, and/or others.

Specialists are trained in providing hope and empowerment through the recovery model. The recovery model centers on an individual approach to help you recover and heal and supports learning new skills that help callers feel empowered to make positive change.

SafeUT Crisis Chat & Tip Line

The SafeUT Crisis Chat and Tip Line is a Utah service that provides real-time, emotional support and crisis prevention 24/7/365 to students, parents, and educators. You can chat with a licensed counselor for support or submit a confidential tip right from your smartphone, or call 833-372-3388 to talk about whatever is on your mind.

Learn more about SafeUT

SafeUTNG – SafeUT National Guard

SafeUTNG is an app for National Guard Members (active duty), their partners/family members, and civilian personnel. The app gives you 24/7 access to licensed mental health counselors by:

  • phone (833-3SAFENG),
  • live chat, or
  • submitting a confidential tip. 

SafeUTNG is confidential and available to our National Guard community at no cost. It is designed in collaboration with the Utah National Guard and UNI.

Download the app through the App store or Google Play store

Read more about SafeUTNG in the news:

CARF Accreditation

University of Utah Health is fully accredited by DNV GL, which is a world leading organization whose sole purpose is to safeguard life, property, and the environment.

Achieving a CARF accreditation requires a service provider to commit to continuous quality improvement in all areas of service and must demonstrate that it conforms to a series of rigorous and internationally recognized CARF standards.

UNI Crisis and Diversion Services is looking to further our excellence in patient care with an additional CARF accreditation focused on crisis and behavioral health.

Contact our CrisisLine