| Phone Number | Clinical Office Address |
|---|---|
| (801) 587-4241 |
Bio
Victoria Serpico is a board-certified nurse practitioner (APRN) within the Division of General Surgery. She received her Master’s degree and nurse practitioner certification at the University of Utah. In 2008, Ms. Serpico joined the division with a specialty in the area of breast surgery and diseases. Ms. Serpico provides comprehensive care for those patients with breast cancer, benign breast disease, and surgical patients.
Ms. Serpico has an educational background that includes women’s health, nutrition, emergency and surgical nursing. She also is instrumental in educating nurses, medical students, and residents in treating the surgical breast oncology patient and she also participates in research and program development.
Ms. Serpico spearheaded development of the breast cancer educational video in collaboration with Dr. Neumayer, which has led to hospital wide implementation of this method of patient education. She is the primary investigator for the Shared Decision Making Breast Video Project and is participating in a UUMG project to devise an antiemetic protocol for patients that are undergoing mastectomy with reconstruction.
Ms. Serpico feels that the work she has done with Dr. Neumayer is especially rewarding as it allows for so many opportunities to improve the quality of patients’ lives that are undergoing treatment for breast cancer and survivorship.
Board Certification and Academic Information
| Academic Departments | Surgery - Advanced Practice Clinician |
| Academic Divisions | General Surgery |
| Board Certification | American Nurses Credentialing Center |
Patient Ratings
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
UofU Patient August 28, 2016
Victoria Serpico has been fabulous with my appointments.
UofU Patient August 18, 2016Veronica Serpico was outstanding. she was thorough, intelligent, patient with my questions, really took extra time in the visit to ease my anxiety, help with future scheduling, she was amazing. I could not have had a better person. she is all business, and knows her medical field- just lovely
UofU Patient July 16, 2016excellent so far. Makes me have hope that there really are caring people who are looking out for my health and, are very thorough.
UofU Patient June 15, 2016Victoria squeezed me in for a visit on this day because my primary care physician found a lump in my breast in the morning. She was very responsive and caring. She made sure I had an ultrasound before I left, so we knew exactly what the lump was. I am very appreciative and grateful.
UofU Patient April 08, 2016she was great with me, awesome at explaining everything
UofU Patient March 12, 2016Victoria is absolutely amazing. The radiologists were great too. Everyone worked as a team to get me treated and diagnosed. Without their knowledge, expertise and concientiousness I don't know what would have happened to my health. They have saved my life.
UofU Patient January 24, 2016Appointment alleviated a lot of stress from prior doctors visits.
UofU Patient January 10, 2016Again the care ,courtesy, and compassion by the entire staff is beyond unbelievable.
UofU Patient January 07, 2016Victoria Serpico and Jane Poretta ROCK! Enough said.
UofU Patient November 16, 2015Victoria Serpico and I had a nice conversation while she remove a port that had been in place since July. The procedure caused very slight discomfort. After surgery I went home and took one pill from a prescription for oxycodone. The incision site felt as it had before removal. It appears to me that Mrs. Serpico had disturbed tissues very little, so I felt no discomfort during the procedure or afterwards. Great job!
UofU Patient November 13, 2015PA Serpico is very thorough and personable. I like how she looks you in the eye; answers all my questions; involves me by letting me look at my mammography and explain the photos. Though my breast cancer happened over 10 years, I feel I am still taken good care of.
UofU Patient October 31, 2015I was impressed that she remembered me and details of previous appt months ago
UofU Patient October 21, 2015Dr. Serpico suggested that I have a spot on my skin addressed. I asked if she could suggest someone and within the next hour she had arranged to have me seen by a dermatologist in the facility. She went above and beyond to help me resolve this issue. I couldn't be more grateful!
UofU Patient September 03, 2015I have been so fortunate to have the support and care of Victoria Serpecto since my initial cancer diagnosis. She is an amazing combination of skill, experience and caring!
UofU Patient August 27, 2015Victoria is wonderful. She listens and discusses things from previous visits, wants to know about any concerns and acts on them. I look forward to seeing her next year.
UofU Patient August 25, 2015Victoria is super!
UofU Patient August 18, 2015Victoria Serpico was wonderful.
UofU Patient August 09, 2015I didn't anticipate getting imaging done at this visit. I appreciated that Victoria arranged it (even though it took about 1-1/2 hours to complete) I was grateful. She also checked if my insurance would cover a certain prescription before she subscribed it -- I thought that was very thoughtful.
UofU Patient August 09, 2015Victoria Serpico is a fanatasic care giver and I would recommend her every time to anyone!
UofU Patient June 21, 2015She was very attentive and concerned for me. Took very good care and was so quick to make sure I had answers before I left!
UofU Patient June 10, 2015Victoria Serpico was fantastic and provided world class care!!!!!!! I also felt that Dr Stein was a true expert and that my biopsy and diagnosis was being done by an expert!
UofU Patient May 19, 2015Again, I felt cared for that all would be taken care of for the future appointments etc.
UofU Patient May 02, 2015Information was given a bit abruptly. But she did a nice job of staying with my while I worked through my questions.
UofU Patient April 27, 2015They were all very thorough and encouraging.
UofU Patient April 26, 2015Victoria was as concerned about my mother as she was about me. I liked that.
UofU Patient March 05, 2015I was given all the time i needed to get al the information and ask questions. I never felt I was rushed which was very refreshing!
UofU Patient January 10, 2015no complaints
UofU Patient December 30, 2014NP Serpico is always very emphatic as I feel she is listening to my concerns and questions. She is very thorough as she goes over my charts, test results and mammogram views with me. I never felt that she had a time schedule. I have great confidence with Ms. Serpico.
UofU Patient December 22, 2014We are very happy with the care that I received there. The staff members are exceptional.
UofU Patient December 06, 2014I've been very happy with Victoria Serpico and her care for me.
UofU Patient December 03, 2014Dr. Serpico was excellent, even called back to see how I was coming and if the recommendations had helped.
UofU Patient December 01, 2014I came because my daughter had a good experience at Huntsman when she had a lump in her breast. I now see why she came to you.
UofU Patient November 23, 2014Victoria Serpico is fabulous!
UofU Patient November 07, 2014PN V. Serpico is very down to earth, empathetic , and very thorough.
UofU Patient October 13, 2014I rave about this place to everyone I know!
UofU Patient October 06, 2014I cannot say enough good things about all of the staff, providers, mammography techs!!
UofU Patient September 12, 2014Victoria goes the extra mile
UofU Patient September 02, 2014Victoria Serpeco has the most amazing combination of medical skills and caring skills. I feel so fortunate to have had her as my guardian angel over the last two years! She has made a huge difference in how I experienced this cancer adventure.
UofU Patient September 01, 2014Everyone I met, seemed to be "there for me". these are professionals that seem to like what they do. I always loved being a nurse, and always wanted my patients know that it was not just a job. I felt that with everyone I met. Thank you
UofU Patient August 30, 2014I'm given excellent service and information.
UofU Patient August 18, 2014Victoria Serpico is the BEST!!! She is an extremely competent and well-trained. She always went above and beyond in her caring for me and greatly contributed to my peace of mind.
UofU Patient August 13, 2014Victoria is expert at caring for the "whole patient" while dealing with the medical need currently being managed.
UofU Patient June 22, 2014Victoria Serpico went above and beyond to help me get a lymphedema consult scheduled.
UofU Patient May 25, 2014Care was excellent.
UofU Patient April 25, 2014There were several folks I met with that day. Dr Anna Beck was outstanding in her explanation of the journey I am facing and discussing my options. Victoria has been extremely helpful. I look forward to working with all of you.
UofU Patient March 31, 2014very good
UofU Patient February 28, 2014I feel very comfortable in the care of Victoria and the nursing staff.
UofU Patient January 24, 2014This was my last visit with the surgeon who did my mastectomy. She was out of town, so I saw her assistant, Victoria. She spent a lot of time with me, and answered all the questions I had, and was a very good listener while we talked about my new challenge.
UofU Patient January 21, 2014Heidi, Rn and Victoria are so well suited to this institution; they are not only compassionate but also swift in co=ordinating radiology and doctors. I am impressed , as always. Huntsman is #1 in my book.
UofU Patient January 10, 2014Victoria Serpico has always been very good with my followup visits. She pays attention to the concerns that may develop with my treatments as well as the continued following of the surgical area. She takes extra time to explain the issues and risks. I have felt confident seeing her when Dr Neumeyer was not available, and will miss further followup visits with these doctors, but hope to not need any more surgery! I am comfortable having all my followup visits with Dr Buys office.
UofU Patient January 09, 2014Victoria Serpico was amazing. she even called me after my appt w/plastic surgeon to answer/clarify anything I was concerned about
UofU Patient January 05, 2014NP seemed rushed, had already developed an agenda prior to entering the exam room, until we stopped her to discuss the options, we weren't included in the decision making process. After we expressed a desire to discuss options and a plan, she was very good at explaining what her concerns wrre about the suspected cancer. She kept questioning about a prior hospitalization even after being told that we were told that it was resolved, but never revealed why she was concerned.
UofU Patient December 26, 2013mammography technician so helpful told her I was traveling for a few months and could radiologist read the report so Victoria (PA) could report to me if all was normal. What an incredible staff!!! Thanks again!!!
UofU Patient November 22, 2013always satisfied
UofU Patient October 16, 2013My husband and I left my initial appointment feeling informed about my condition and that we were NOT rushed through my visit. The education provided to us about a subject we were clueless about was much appreciated and helped to put us at ease.
UofU Patient September 05, 2013everyone was awesome
UofU Patient June 13, 2013good experience
UofU Patient May 21, 2013Victoria is the absolute BEST!
UofU Patient May 06, 2013I would highly recommend Huntsman. Nothing can compare.
UofU Patient April 22, 2013Victoria Serpeco, NP, has been there for me since Day One last October. She has brought understanding, insight, solutions and encouragement to each problem I have faced. Her sincerity, knowledge and caring have been the biggest help I have received.
UofU Patient April 15, 2013I have continually been impressed by the level of both care and respect I am given at Hunstman. I come once a year to have a mammogram and meet with Dr Neumayer or Victoria Serpico. For my mammograms, I personally request Shelley. she is so warm and caring. we have developed a friendship through the years. I couldn't ask for better service. Huntsman is a first class facility and I am forever grateful to be under their care.
UofU Patient March 18, 2013Victoria Serpico spent quality time with me explaining all options. She was supportive, caring and genuine.
Patient Comments
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.