Victoria J. Serpico,
APRN
Languages Spoken: English
Victoria Serpico is a board-certified nurse practitioner (APRN) within the Division of General Surgery. She received her Master’s degree and nurse practitioner certification at the University of Utah. In 2008, Ms. Serpico joined the division with a specialty in the area of breast surgery and diseases. Ms. Serpico provides comprehensive care for those patients with breast cancer, benign breast disease, and surgical patients.
Ms. Serpico has an educational background that includes women’s health, nutrition, emergency and surgical nursing. She also is instrumental in educating nurses, advanced practice clinicians, medical students, and residents in treating benign breast disease and the surgical breast oncology patient. She also participates in research and program development.
Ms. Serpico spearheaded development of the breast cancer educational video in collaboration with Dr. Neumayer, which led to hospital wide implementation of this method of patient education. She has publications in the American Journal of Surgery and The American Surgeon and is currently the primary investigator in a project to develop a pain protocol to enhance the hospital experience for patients undergoing breast surgery.
Ms. Serpico feels that the work she has done is especially rewarding as it allows for so many opportunities to improve the quality of patients’ lives that are undergoing treatment for breast cancer and survivorship.
Board Certification and Academic Information
| Academic Departments | Surgery
-
Advanced Practice Clinician |
| Academic Divisions | General Surgery |
| Board Certification | American Nurses Credentialing Center |
Patient Rating
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
Likelihood of recommending care provider
4.8/ 5
Care provider's explanation of condition/problem
4.8/ 5
Care provider's effort to include me in decisions
4.8/ 5
Wait time at clinic
4.4/ 5
Care provider's concern for questions & worries
4.7/ 5
Patient Comments
Patient comments are gathered from our Press Ganey Patient Satisfaction Survery and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
UofU Patient
March 10, 2022
HUNTSMAN CANCER CENTER
Victoria is the best ever in going the extra mile
UofU Patient
February 18, 2022
HUNTSMAN CANCER CENTER
Good instructions to follow
UofU Patient
February 15, 2022
SUGAR HOUSE HEALTH CENTER
She was extremely thorough and thoughtful and answered my questions
UofU Patient
January 11, 2022
SUGAR HOUSE HEALTH CENTER
I had seen 2 other health care providers within the UofU system prior to this appointment with Victoria (NP). Victoria was the first provider that I felt like listened to my concerns and had actual information on what potentially was the problem and my options.
UofU Patient
December 05, 2021
SUGAR HOUSE HEALTH CENTER
Victoria Serpico is an excellent NP - thorough, observant and empathetic. She attends to my questions and concerns. She answer in language I understand. She always has follow up recommendations for me
UofU Patient
December 01, 2021
SUGAR HOUSE HEALTH CENTER
Victoria Serpico, NP, was referred to me by Dr. Rosenthal whom I had seen for several years until my insurance changed to SelectHealth and I could no longer see Dr. Rosenthal.With my new insurance I can see U of U physicians and NPs, etc. Ms. Serpico was very thorough and I was very happy with her explanations, care and plan for next steps. I would recommend her to my friends and family.
UofU Patient
November 28, 2021
HUNTSMAN CANCER CENTER
She was rushed and definitely was not focused on me.
UofU Patient
November 21, 2021
HUNTSMAN CANCER CENTER
It's hard to feel like I can be honest knowing this will be the provider I see again however I left more confused than before I came. The provider was rude and cut me off. She was not at all sympathetic and made me feel horrible. We drove 6 hours to specialized care and I feel like I received nothing. I came home with no option for pain management except over-the-counter lidocaine patch that cannot be applied to my problem areas realistically. I have to also make another trip for a test I requested be done at the same time and have no follow up for three months.
UofU Patient
November 19, 2021
HUNTSMAN CANCER CENTER
Great NP! She's fantastic
UofU Patient
November 06, 2021
HUNTSMAN CANCER CENTER
I am so glad to have Victoria as one of my providers. I know I am not her only patient, but she takes the time to treat me with uniqueness to me.
UofU Patient
November 02, 2021
HUNTSMAN CANCER CENTER
Talked about possible side effects of potential medications but didn't give much detail. Opted not to prescribe until further evaluations
UofU Patient
October 15, 2021
HUNTSMAN CANCER CENTER
Serpico was great. She informed me very well
UofU Patient
September 10, 2021
HUNTSMAN CANCER CENTER
Good
UofU Patient
September 03, 2021
HUNTSMAN CANCER CENTER
Good
UofU Patient
August 22, 2021
SUGAR HOUSE HEALTH CENTER
Victoria Serpico is THE BEST! Thank you!
UofU Patient
July 23, 2021
SUGAR HOUSE HEALTH CENTER
I didn't get any recommendations for care about my breasts, but she suggested that with a family history of colon cancer, I should be vigilant about colonoscopies.
UofU Patient
July 20, 2021
SUGAR HOUSE HEALTH CENTER
Victoria always listens too my concerns. I always feel like she truly cares about my health and well being
UofU Patient
July 10, 2021
HUNTSMAN CANCER CENTER
Victoria Serpico is fantastic! She is kind and caring. She listened patiently and reviewed everything thoroughly with me. I'm glad that she's my provider.
UofU Patient
May 30, 2021
HUNTSMAN CANCER CENTER
Victoria is always a great provider. She gives explanations to my concerns, her attention to detail shows the care that she has for her patients and she discuss options, risks and benefits and follow up with care.
UofU Patient
May 25, 2021
SUGAR HOUSE HEALTH CENTER
Dr. Serpico was very thorough with her questions and concerns for my issues. She ordered up immediate testing and followed with results to me faster than I expected. I have alaready recommended her to manhy friends. I am very impressed!
UofU Patient
May 16, 2021
HUNTSMAN CANCER CENTER
Seemed frustrated by my inability to remember treatments from five years ago.
UofU Patient
March 28, 2021
SUGAR HOUSE HEALTH CENTER
I was exceedingly happy with how the appointment went and Victoria's devaluation of my concern and her recommendations.
UofU Patient
March 28, 2021
SUGAR HOUSE HEALTH CENTER
Victoria is very thorough this time and everytime I have seen her. I travel almost 200 miles one way to continue my care with her.
UofU Patient
December 30, 2020
HUNTSMAN CANCER CENTER
Victoria is an excellent care provider. Very empathetic and with great attention to detail.
UofU Patient
December 18, 2020
HUNTSMAN CANCER CENTER
This wasn't my first encounter with Victoria, we always seem to get thrown together during awful circumstances. What I love most about her is that she tells me the truth, she doesn't minimize things, and she has the ability to talk me through literally everything. She has been an integral part of my care and recovery.
UofU Patient
December 06, 2020
SUGAR HOUSE HEALTH CENTER
NP Victoria is very profession and thorough. She addresses all my concerns and questions. She and her staff are very good in follow up.
UofU Patient
November 21, 2020
HUNTSMAN CANCER CENTER
i think I would have liked more explanation about what I have it, why, what's going on with my body. Maybe more like a little class?
UofU Patient
November 03, 2020
HUNTSMAN CANCER CENTER
very caring and thorough
UofU Patient
November 01, 2020
SUGAR HOUSE HEALTH CENTER
*She was very thorough with questions about my situation and care moving forward.
UofU Patient
October 30, 2020
SUGAR HOUSE HEALTH CENTER
Victoria has been of the greatest assistance in helping me cope with breast cancer.
UofU Patient
August 29, 2020
HUNTSMAN CANCER CENTER
no issues. super!
UofU Patient
August 12, 2020
SUGAR HOUSE HEALTH CENTER
They were will perpared and read the patients notes and ask clarifying questions.
UofU Patient
August 03, 2020
HUNTSMAN CANCER CENTER
Victoria is excellent, I understand why Dr. Doane was adamant that I see her. Exceptional patient care skills and extremely knowledgeable about breast care.
Victoria Serpico is a board-certified nurse practitioner (APRN) within the Division of General Surgery. She received her Master’s degree and nurse practitioner certification at the University of Utah. In 2008, Ms. Serpico joined the division with a specialty in the area of breast surgery and diseases. Ms. Serpico provides comprehensive care for those patients with breast cancer, benign breast disease, and surgical patients.
Ms. Serpico has an educational background that includes women’s health, nutrition, emergency and surgical nursing. She also is instrumental in educating nurses, advanced practice clinicians, medical students, and residents in treating benign breast disease and the surgical breast oncology patient. She also participates in research and program development.
Ms. Serpico spearheaded development of the breast cancer educational video in collaboration with Dr. Neumayer, which led to hospital wide implementation of this method of patient education. She has publications in the American Journal of Surgery and The American Surgeon and is currently the primary investigator in a project to develop a pain protocol to enhance the hospital experience for patients undergoing breast surgery.
Ms. Serpico feels that the work she has done is especially rewarding as it allows for so many opportunities to improve the quality of patients’ lives that are undergoing treatment for breast cancer and survivorship.
Academic Locations
Board Certification and Academic Information
| Academic Departments | Surgery
-
Advanced Practice Clinician |
| Academic Divisions | General Surgery |
| Board Certification | American Nurses Credentialing Center |
Education History
| Graduate Training | University of Utah Nurse Practitioner M.S.N., 2007 |
| Undergraduate | SUNY at Plattsburgh Nursing B.S., 1995 |
| Undergraduate | SUNY at Plattsburgh Nutrition & Food Science B.S., 1987 |
Selected Publications - Journal Articles
Journal Article
- Serpico V, Liepert AE, Boucher K, Fouts DL, Anderson L, Pell J, Neumayer L (March 2016). The Effect of Previsit Education in Breast Cancer Patients: A Study of a Shared-decision-making Tool. Am Surg, 82(3), 259-265.
- Russel KW, Mone MC, Serpico VJ, Ward C, Lynch J, Neumayer LA, Nelson EW (December 2014). Optimal utilization of a breast care advanced practice clinician. Am J Surg, 208(6), 1054-9.