Hours & Address
12 AM - 12 AM | Monday - Sunday
Open 24 Hours a Day, 7 Days a Week
The University of Utah Hospital emergency room is located north of the hospital's main entrance in the Eccles Critical Care Pavilion. There is short-term parking for emergency patients who are able to drive themselves or for persons who accompany them.
Trauma 1, STEMI, & Stroke
This department is a Trauma 1, STEMI (heart attack), and Stroke receiving center that cares for the critically ill patients in our community and region. We specialize in the care of time sensitive conditions in patients with highly specialized needs and medical conditions.
COVID-19 Vaccine Information
Find information about the COVID-19 vaccine by calling our COVID-19 hotline at 801-587-0712.
Emergency Department Wait Times
On average, most patients spend four to six hours in the ER for evaluations that require basic laboratory and X-rays (imaging). Visits that require more complex care, or the input of a specialist, may take longer.
We see patients based on the level of need and not the order in which they arrive at the Emergency Department. We appreciate your patience and will treat you or your loved one as quickly and efficiently as possible.
Visiting a Patient
Patients are allowed one visitor in their room at a time, unless the emergency department staff deems otherwise. To be considerate to other patients, please have children stay with an adult in the waiting room.
Arrival of Patients
If your family member/friend has arrived by ambulance or air transport, we are caring for their their urgent needs. We will keep you informed and allow you to visit your loved one as soon as possible.
Our care team, under the direct supervision of a board-certified emergency physician, consists of:
- physician assistants,
- nurse practitioners,
- registered nurses, and
- emergency medical technicians.
During your visit any combination of these highly skilled individuals may provide your care. If needed, they will also arrange a consultation with a specialist.
View Our Emergency Specialists
Should I Go To Urgent Care or the ER?
When an emergency strikes, make sure you know where to go for care. This checklist is a quick guide for common emergencies. If the situation is life threatening, call 911 or go to the emergency room. (Download printable version of this chart.)
If you have questions or concerns about your care, please speak with your nurse or the charge nurse. If your questions or concerns aren't solved to your satisfaction, please contact the emergency department manager or customer service.
Emergency department manager: 801-581-2291