Supportive, Accessible Transgender Health Care

The Trans Health Program at University of Utah Health brings quality healthcare to trans adults and teens from all walks of life. We welcome all identities and expressions seeking our services. We understand that every trans or gender diverse person’s experience is unique. Our doctors will be there to give you endless support wherever your journey takes you.

Your comfort and trust matters the most to us. We provide a safe, trans-affirmative environment where patients can comfortably access the full range of health services they need. 

Questions? Email us transgenderhealth@hsc.utah.edu.

Health Services for Transgender Teens & Youth

Adolescent Gender Management and Support (GEMS) Services and Therapy

FAQs

Q: Do I need a referral to receive services? 

A: No, you can self-refer to any of our services. If you have any medical records from a previous provider, you can bring them to your appointment or they can fax them to us.

Q: Where can I find information about the university’s non-discrimination policy or report a concern? 

A: Gender identity, gender expression, and sexual orientation are protected classes under University policies. If you feel as though you have been discriminated against, you may contact the Office of Equal Opportunity and Affirmative Action at 801-581-8365 and file an additional report with the Office of Civil Rights to ensure your concerns are addressed. Our office is notified of every complaint that pertains to our patient population. We require the office where the complaint originated to complete a training. For more information, you can read our patient grievance policy in relation to discriminatory behavior.

Q: How can I ensure I am addressed by my chosen name and pronoun? 

A: Our staff and providers have been trained to ask and use your chosen name as a default in most interactions.Please let an MA, nurse, or your provider know about the pronouns you wish to use so they can enter these in your chart for all care teams to reference. Please be sure to provide this information at the time of registration so we may enter it in your medical record. You may change your chosen name and other details in your MyChart account.

Q: Why do you need my legally assigned name and gender?

A: Your legally assigned name and gender marker are needed to ensure you receive the best medical care as well as prevent any billing and insurance issues. Once provided with legal documentation, we will gladly update your name and/or gender throughout our system.

Q: Where can I access crisis services?

A: HMHI (formerly UNI) offers free community crisis response through their crisis line available 24/7, their mobile outreach team, and through their SafeUT app. For more information, please visit our Crisis Intervention page or call 801-213-2195, option 9 to be connected from our line.  

Q: How can I find a therapist to help me with a readiness assessment or letter to support my surgery?

A: Email transgenderhealth@hsc.utah.edu and request a list of gender affirming mental health providers. We have compiled a list based off of patient recommendations in various areas throughout Utah. You should cross reference this list with your insurance to see who might be covered under your insurance plan.

Q: What improvements are being made to better capture gender identity information, including that of non-binary (a)genders?

A: Our system is a participating facility in the Human Rights Campaign Healthcare Equality Index accreditation which requires institutions to provide system-wide training to staff and providers. Our program participates on several committees across campus to advocate for inclusive measures of gender identity and sexual orientation among patients, employees, students, and faculty.

Q: Where can I access before and after (pre/post op) surgical photos?

A: To protect patients’ privacy, we do not post pre and post operative photos on our website. However, when you schedule a consultation for any surgery you can request to see these photos at your consultation.

Q: What if my surgery is delayed or cancelled?

A: Unfortunately, there are times when surgery will have to be delayed or cancelled. This is due to various reasons; however, our teams are here to ensure we can get you rescheduled for a new surgery date. Please refer to this informational flyer for resources in the local Utah area and out of state.

Traveling From Far Distances (Rural and Out of State)

Travel can be burdensome, and although we are able to do some visits via telehealth, please make accommodations to come in person as well. Good preparation is critical to a having a good outcome. You will be required to stay in Salt Lake City for between two to five weeks after the surgery, depending on the type of surgery, and will need someone to accompany you and assist during that time.

Events

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Every dollar helps advance transgender health research and provide patients with opportunities and support throughout their journey.

We Want Your Feedback

We are constantly evolving as a program and welcome any feedback from the community that will help us meet our mission to provide safe, gender-affirmative care at University of Utah Health. Please email us at transgenderhealth@hsc.utah.edu.